Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 196098 Views
  • 50 replies
  • 24 Helpful

Resolved! Data Usage

Phone showing data warning although I have unlimited data? I've looked on my EE but nowhere to purchase more data?

Data usage

I’ve had a text from EE to say my data usage has been used up this month . I never use my data and haven’t done anything different this month . How can I check it ?

Resolved! Mobile internet dropping out continuously

The last fortnight or so (possibly slightly longer but I don't think so) my mobile internet has gone from pretty much perfect to a nightmare. In areas where I would usually have 4g and perfect signal, I now find the internet either disappears complet...

Seadrex by Valued Contributor
  • 10657 Views
  • 32 replies
  • 2 Helpful

Data network not working good

Hi, my postcode is B26 3BA, I got some issues with the Data. Sometimes is working fine and sometimes is not. Can someone help me out please. Thanks

Ismael190 by Investigator
  • 465 Views
  • 1 replies
  • 0 Helpful

Data issue

Hi I just got my sim card 2 days ago and when I inserted and tried to use I'm only able to make calls and I'm not able to use my Internet can anyone please call me on +************and sort it out please.... [Mod edit: Please do not share personal det...

Yash69 by Visitor
  • 519 Views
  • 2 replies
  • 3 Helpful

Snapchat

Hello I really need some desperate help with my data. My iPhone won’t let me send or revive Snapchat images or messages on Snapchat and this has been a pain for a couple of years if anyone has any suggestions and helpful tips this would be great full...

Data

I had choosen EE for data sharing, but for the last 6 months, my data sharings option has been disable, and every time I have to call your service. Customer service has been keeping me in the loop with the "under process" story for the last 6 months....

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Resolved! Data

Hi am on holiday have bought a eSIM for data usage but keep getting a text from ee saying increase spending cap, my data is working fine so I presume the eSIM is working any way to check am not being charged extra by ee for roaming thanks all