Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Why does my bill say that my phone is almost out of its 5GB of data when the phone cannot connect to the internet?
Hi, I recently upgraded my phone with the "Full works package" that included unlimited watch data. Is this a separate product than the watch data plan? Will I be able to use data on my watch without my phone close by?
I have an EE sim in a 4G operated remoteweather station.I recently topped up the sim but for some reason the data is not working, however i still receive text messages from it.I normally use o2 sims in these with no issue but there is no signal in ...
Would anyone know why I’m being charged for using WhatsApp audio? I have been charged around £50 quite a few months ago. I rang up to complain, but was told that because I’m ringing my son in Australia it could be using my data up if I’m not on WiFi...
Any ideas when I will be able to gift data to my daughter?System has been down all day and she's out of data.
I have moved to Cambridgeshire and EE is pretty poor around here. Data is very slow and will drop out for periods of time (connected but not doing anythjng).I'm wondering if upgrading from essentials to all rounder, to get the 'network boost', will m...
Hi, How can i purchase extra data since am running low on data bundles and am on a monthly contract
No matter which device I choose to gift data from I get the error message, come on EE I need this sorting please. [Mod edit: Image rejected due to it containing personal information.]
I recently moved to EE and my internet data is not working good, I have another number with Giffgaff and it's working fine but with EE is worse. Is there anyone who knows how to fix it please? Thanks
