Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 177876 Views
  • 50 replies
  • 24 Helpful

data

Read morehi, i recently went on holiday to turkey and ive came back and my data seems to not be working i’ve tried everything and still not working hi, i recently went on holiday to turkey and ive came back and my data seems to not be working i’ve tr...

hi102 by • Investigator
  • 566 Views
  • 10 replies
  • 1 Helpful

Question about my data

Hello I have a problem with my mobile data. I got my ee data 1 month ago and it finished but it didn’t reloaded. What should I do?

Resolved! Data usage

It looks like as soon as Ieave the house, my phone is offline, even though I have plenty of data to use. I checked it when I logged into my account. It started happening after I reached my data limit last month. But it's a new month, and the data all...

GreenBun by • Explorer
  • 423 Views
  • 2 replies
  • 2 Helpful

Resolved! Snapchat does not access mobile data

Snapchat does not work on mobile data, it used to them just stopped.We have had a replacement SIM, logged out of Snapchat and back in, deleted the app and reinstalled, checked the app is up to date We have contacted Snapchat who advised the issue is ...

Resolved! Gifting Data

Anyone else having problems gifting data the last few days?It says "Sorry we're unable to show all, try later"thanks 

TP999 by • Explorer
  • 507 Views
  • 3 replies
  • 4 Helpful

Urgenty attention

I took unlimited c9ntract but it saying I have over used my limit. What does that mean please And I could access my account on the app

Uchede by • Explorer
  • 379 Views
  • 4 replies
  • 2 Helpful
Top Helpful authors
More