Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Help my plan says I have unlimited data yet I'm getting alerts at 4gb for a 5gb gap?
I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please.
Hello, can someone please help. I am currently in France and I need to top up my roaming data. When I try to buy a 7 day roaming top up it keeps asking me ‘is this your number’ when I click continue to pay, it keeps going back to ‘is this your numbe...
Hi,Been running round in circles for months with an issue that we seem to have pinpointed to some of our EE 5g data sims not working with a Meraki setup on the end of a Cradlepoint router. We get an issue where wireless windows clients won't pass ra...
My new EE mobile router tells me I have a new message, it's flashing white, and when I log, hovering over the envelope on the top menu says 'New Message'. I log in to read messages and... nothing! I have SMS forwarding set up, how can I get rid of th...
I received the below message to which my response DOUBLE will not be sent to the number.From: 441122Subject: XXXX, don't forget you're eligible for double dataEE and BT are one family, and we're giving you double data on EE because you're with both. ...
HiToday I arranged for BT wifi to be installed, however there is a 2 week wait so the lady I spoke to offered me a one month SIM with 250GB data whilst I wait for the wifi. Now I’m wondering when i put the SIM in my phone, will I still be able to use...
Hi , I’ve had a message come through well two infact and I didn’t notice and had switched my phone off for bed , when I turned it back on I’d had a voice message notification and two text messages in WhatsApp the voice message is no where but the te...
Good morning @Dilwar1985. Welcome to the community. What happens when you try to gift data? Speak soon, Katie
Network down and urgently need to share data with my son. How do I do that
