Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 185394 Views
  • 50 replies
  • 24 Helpful

Gifting date

Hiim having trouble gifting data now, struggled for the past couple of days. Any suggestions?

Hezzq by Explorer
  • 411 Views
  • 3 replies
  • 1 Helpful

Automating Mobile Data Control on Child's Device

Hi Chat,Wondering if there's a way to automate my child's phone in terms of wifi and data usage?Currently I'm logging onto the app to manually turn off wifi and then mobile data which is 5-10 minutes of navigating a hopelessly unintuitive UI and pray...

Gifting Data

Have got this message for the last 2 days while trying to gift data when I have plenty. Is anyone else having issues? It has previously been no problem.  [mod edit to remove personal info]  

Kay337 by Visitor
  • 359 Views
  • 1 replies
  • 1 Helpful

Apple Update 18

Anyone having issues connect to the network following the iOS 18 update?  Apple’s advice doesn’t work and I’ve put a brand new EE some in and still won’t connect. TIA

TaDa1 by Investigator
  • 1159 Views
  • 8 replies
  • 4 Helpful

Data gifting not working

I've been trying for the last 2 days to gift some data to my wife who has run out but keep getting the following message under both phones:"Sorry, we can't show this device's data right now. Please try again later."When looking in the usage pages its...

mpr1111 by Investigator
  • 590 Views
  • 5 replies
  • 0 Helpful

unable to gift data

I have quite an urgent requirement to gift some data to my daughter at university as she has run out but the web site has been saying. "We will have it fixed soonSorry, we can't show this device's data right now. Please try again later" Any idea on w...

trev99 by Visitor
  • 901 Views
  • 3 replies
  • 4 Helpful