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A place to ask questions and share tips about using mobile data.

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Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 139 Views
  • 2 replies
  • 6 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 166021 Views
  • 50 replies
  • 23 Helpful

Resolved! Data usage

When I change my sim from iPhone 11 to a 12 it uses a months worth of data just by leaving the house

Yanto2 by • Explorer
  • 431 Views
  • 2 replies
  • 0 Helpful

Date issues - can't speak to anyone

Hi,  Despite recently upgrading to a contract with unlimited data, my phone is still saying I've used up all my data. I've tried finding help online without any luck and can't seem to get through to a human to speak too about the issue!  Hoping someo...

RachelB8 by • Visitor
  • 404 Views
  • 3 replies
  • 1 Helpful

Mobile Data Not Working On EE Sim

I bought a EE sim yesterday and converted from LycaMobile but since I've put in the new sim, I haven't been getting internet on it. The sim works perfectly fine in my sister's phone but isn't working in mine. I changed my sim back to LycaMobile and I...

Data

I want to give data to my family members.

Henrosa2 by • Explorer
  • 612 Views
  • 4 replies
  • 0 Helpful

EE remove speed cap of 100m?

Thinking to get an essentials plan but the speed is poor imho of only 100 meg, is there a way to remove the speed cap?

Ddjj44 by • Explorer
  • 4534 Views
  • 8 replies
  • 2 Helpful
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