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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 179474 Views
  • 50 replies
  • 24 Helpful

Data gifting error

Trying to gift data to my wife's phone, and keep getting an error message that doesn't allow me to complete it.I've gifted data many times in the past, without issues (both number are on the account), but now when I select the phone to gift, the this...

aarp by • Investigator
  • 518 Views
  • 5 replies
  • 4 Helpful

Resolved! iPhone Personal Hotspot No Longer Working on MacBook or iPad

Hello EE Community, As of yesterday, I’ve been unable to connect my iPhone’s personal hotspot to either my MacBook or iPad. The hotspot shows up in the Wi-Fi search on both devices, but fails to connect, showing one of these messages:• Remote Hotspot...

Rawshi by • Explorer
  • 3309 Views
  • 5 replies
  • 8 Helpful

Gifting data

Hi- not been able to gift data for 2 days now- says it can’t view allowance right now but is trying to fix the issue. Irritating as I use these accounts Ed to move data around- there’s plenty there. Anyone got a fix? It’s happened before then magical...

steve130 by • Explorer
  • 413 Views
  • 3 replies
  • 1 Helpful

Resolved! Data

How can I see the remaining data in my account and how can I add more? 

Ahmadlak by • Visitor
  • 364 Views
  • 1 replies
  • 2 Helpful

How do I change data package? Any easy ways?

Was looking to increase my data package from 25GB to Unlimited, however I can't seem to find any option to. I've been on this contract for 6 months now, and I always seem to find myself running out. I have slow, unreliable internet at home, so being ...

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