Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160142 Views
  • 50 replies
  • 23 Helpful

Data sharing

Hi all. How do i share my data with my kids ? Cant find the info to do it, im not very good on these apps

BriM by Visitor
  • 421 Views
  • 1 replies
  • 2 Helpful

Entertainment Pass with Unlimited Data

Hi, I've just signed up to the unlimited plan with 3 smart benefits as I'm planning to do a fair bit of travelling in Europe next year. I was hoping that the benefits would give me 50GB of fair usage data (with the roaming pass), unlimited music/vide...

David297 by Explorer
  • 726 Views
  • 2 replies
  • 1 Helpful

Data

Hello please can you tell me if the data fugues on the webpage is data used or data left. Eg if it says 4gb/7gb does  that mean I’ve used 4gb or I have 4gb left? Thanks 

Ali185 by Explorer
  • 301 Views
  • 2 replies
  • 2 Helpful

Poor data speeds on 4G

Mlwe have four EE handsets in our household, each on a contract. All four have been experiencing slow mobile data speeds. The phones each state 4G in the info bar at the top of the screen but the speed is temperamental at best.  As an example, I keep...

TomH1 by Investigator
  • 4681 Views
  • 6 replies
  • 11 Helpful

Data add ons

I have run out of data on my mobile WiFi unit that I use to connect my laptop to the Internet.  I need to purchase more but the add-on.ee.co.uk process no longer seems to work.  It has just been giving an error message for the last couple of days.  H...

Billh1 by Investigator
  • 602 Views
  • 6 replies
  • 2 Helpful

Apn

Hi. I am trying too get the internet on my laptop, I have paid £30 and still won’t let me connect. It’s saying I need to add a Apn but I don’t know it? 

TMO 6MONTHWEB alternative?

Hello everyone, I am turning to the community yet again (although my account appears to have been cleared).Got the dreaded text from EE saying I'll need to move off my beloved TMobile payg plan in 2023. Presumably, this is due to the 3G network being...

tohaklim by Investigator
  • 574 Views
  • 3 replies
  • 1 Helpful

Conection

I do not know why but my conection has been getting weeker over the years ,and now my internet goes dpwn regualar and it is annoying . Why?? Anyone know??

weaver by Explorer
  • 371 Views
  • 1 replies
  • 0 Helpful