Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Unable to use remaining data

I still have 191MB left of my data allowance but I don't seem to be able to use it! Can only access internet when on WiFi. Data also seems to have reduced dramatically, I never reach my allowance and I still have 20 days until it renews. Thanks for y...

Data

My date renewed on 24/09and 25th said u used all ur dataand I didn’t even watch 5 min movie plus I had home broadband how possible?

Calls barred

Hi. I am abroad and my calls have been barred. I am only using wifi calling, my roaming is off. Please advise. currently in Barbados.

Mobile data at zero despite having unlimited data

My data allowance is 5GB. It has been turned off as it says I have reached limit and refreshes in 8 days but I have unlimited data with no refresh date. How would I get data back?

Resolved! Data disappeared

my husband is gifted me 2 times data both time it's disappeared

No 4 or 5g signal

Hi I seem to have lost 4 &5g ?? Please advise

Data has disappeared

Can anyone help?

Re: Data

How can't I go on Internet or add unlimited data to my account

Reduced data allowance

Hi. I think my data allowance has been reduced since starting my contract. Is there any way of finding out for sure?

Data Gifting not working on My EE iPhone app

Hi, I have been trying all day to gift some of my data to my dad's phone. I can access the data gifting page on my EE app, but every time I click "gift data" with a selected amount, I'm stuck with a notification stating: "Gifting failed. Something we...