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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 198374 Views
  • 50 replies
  • 24 Helpful

Unlimited data hot spot

Hello, I have just changed to unlimited data but I didn't realise the 100gb cap for gifting includes hotspot. I need to gift most of the 100gb data to my four teenagers. I am wondering if there's a way I can include my laptop using my hotspot with un...

Data

Certain apps are not opening when I’m on mobile data (I have plenty it’s not low) E.g Halifax. As soon as I’m on WiFi they work? 

RM60 by • Visitor
  • 337 Views
  • 1 replies
  • 1 Helpful

My internet is not working

Hello good morning I’m very disappointed with the service of EE CAUSE I don’t know the reson why my internet is not working and working very slow more then a week and the EE company don’t explain me why !I don’t understand I pay every month more not ...

Add on (Monthly or Weekly)?

Hi,I want to add a data add-on (1 GB in 6 £) but I cannot understand from the information provided if its validity is for a week or a month. Please let me know if anyone knows or uses it. 1 GB add-on (7 days)6 £ monthly Maryam

Resolved! Mobile data

I was wondering that if i switch to EE right now leaving my other provider, will my mobile data work even before my new sim card comes 

Njay38 by • Investigator
  • 613 Views
  • 3 replies
  • 0 Helpful

Signal

Why is it that my text messages ans calls worl but my Internet doesn't?? For the past 2 days , iv payed my bill but there's no 3g 4g or any sort of Internet!!

4g

My 4g isn’t working any reason how I could fix this? I have data left I have turned phone on and off again 

Holly102 by • Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful
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