Mobile Data

Roaming

I paid for Mexico roaming last week, this is now showing on my bill. Im now in Mexico and can only get on my phone on Wi-Fi! I am unable to contact anyone in anyway as it says I have no service so txt and calls are not going through. Neither are watt...

I’m turn off data mobile and I can put back

I can’t put back mobile data

Travel data pass

I have a data travel pass add on. Will this work in South Africa and is it only valid 500mb/day or does it allow you to use your contract allowance? 

Credit - not easy to add on

Why does the EE pages always take me top up ? i have credit but it doesnt allow to me to navigate to ee add on easily. 

share data to family

how to share data to my family? 

Video calls not connecting

video calls on whats app can not connect.Please can we resolve this asap

Im having trouble answering my messenger calls and don't know why please help me

Using data abroad

Hello,I was hoping someone could help. I recently visited Switzerland and paid for a data roaming add on (£10) even though I was told when I renewed my contract that roaming was included. My allowances renewed whilst I was away but 3 days in a receiv...

Unable to gift data (September)

HelloI am unable to transfer data from the app or website.Why is this issue happening ? could someone please help ?Has there been a recent issue ?Thanks

unlimited data not unlimited

i pay for unlimited data and hotspot this for my work from home job - it seems to be using almost 20GB a day and when i look at my data it says i have total of 160gb which is not UNLIMITED isnt 20GB data a day a lot for having 2 laptops open for work...