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A place to ask questions and share tips about using mobile data.

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Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 86 Views
  • 0 replies
  • 3 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 165671 Views
  • 50 replies
  • 23 Helpful

Gb

Hi how do I find out how many go I have left I am unable to register to the ee site 

Help

How can I transfer data deom my number to my sons please 

Data Roaming for Remote Worker

Hello, I work for a small business with a contract for 4 EE mobiles and we are taking on a new employee who is going to work from Spain or Portugual, with regular visits to the UK office every 5 or 6 weeks. We would be hoping to add another phone to ...

DebsS-W by • Visitor
  • 310 Views
  • 1 replies
  • 2 Helpful

Resolved! US Roaming Issues

Hi everyone I hope you can help! I recently bought a roam abroad package for a month to use my iPhone data abroad - I’ve had roaming on my account and phone enabled for ages (I recently travelled across Europe with no problems). I’ve landed in the US...

iNathanM by • Explorer
  • 711 Views
  • 3 replies
  • 1 Helpful

Data gifting

Have been unable to gift data for more than a week. Keeps telling me it will be fixed soon and to try later. I now have one phone with 50Gb and two with zero. I’ve been doing it with no problem for a couple of years so I’m baffled.

Lesnpete by • Visitor
  • 321 Views
  • 2 replies
  • 1 Helpful

Subscription pack

Hi. I have purchased a subscription pack on my mobile which is active but I still can’t access internet. Any advice would be great please. 

EE 4G Unlimited Data Sim throttling throughout month

Good morning,I have an EE 4G Unlimited Sim which is in a TP-Link MR600 V2. Over the past couple of months, I've observed that the sim data speed DRASTICALLY slows down at some point during the month. It starts off with me receiving around 85mbps down...

Danaphoria by • Established Contributor
  • 3633 Views
  • 2 replies
  • 2 Helpful

Resolved! Reduced

Hi I would like to reduce my data because I will be away for long time perhaps 2 years and I want to keep my number 

Mozafar by • Visitor
  • 315 Views
  • 1 replies
  • 1 Helpful
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