Mobile data limit

[Simonnutley]

Am abroad but unable to use data as I think I set a 2GB limit for a reason don't know why. How do I change it?

[Chris_B · Accepted solution]

@Simonnutley  You can not set a roaming data limit.   On contract it’s 50Gb and on PAYG it’s 25Gb per month. 

[Katie_B]

Hi @Simonnutley. 

@Chris_B is right. 

Are you experiencing issues with your data whilst abroad?

Katie

[Simonnutley]

Thanks Chris. Have resolved the issue now.

[Simonnutley]

Katie_B. I put a 2M limit on my phone years ago. I guess I never really use much data. I think because I had reached that my £2 per day roaming package was unable to kick in. This morning I changed it to 30M and after 3 days I can roam again when away from hotel WiFi.

Thanks for replying.  

[Katie_B]

Thanks for coming back and letting us know this is now working @Simonnutley. 

Take care, 

Katie