Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Upgraded phone and plan and data disappeared to zero

Hello,I upgraded my wifes phone and plan yesterday and she received a message to say all data used up. Having just checked online her data has indeed dropped to zero.Please help!RegardsMarc

No 5g liverpool city centre samsung a33

My son has a Samsung fold and I have an a33. Both on EE. We met up last night and he's got good 5g and I was on 4g. It's a new sim in my phone but I've yet to connect to 5g. Any ideas,?

Why can't i get data without signing in, then having to have a user name?

Resolved! Mobile data

HI I have added broadband to my account and was meant to get 20g extra onto my phone plan but the t hasn’t been added yet. It has been 3 weeks when my broadband started

Usage abroad

I think it’s ridiculous that as a company you have changed your data charging and it now costs extra to use your own data abroad. I haven’t been charged this before and know of other companies who don’t do this, I would like to be refunded the amount...

EE mini mobile wifi

Each month I have at least 40GB of data unused. Is it possible to use some of this on my mini mobile wifi as it would solve a signal issue regarding speed and downloads

Large data usage overnight

AfternoonBit of an odd thing happened which I can't work out.Recently got a Nothing Phone 1 and loving it. This morning I woke to a message from EE saying I had used all my data. Checking the mobile data usage I do seem to have used over 10gb of data...

Resolved! Hi.how i cant share data to my another device

Hi. My home broadband connection not fixed yet. Nd I can't send data to my another device

The option to buy more data has disappeared

Hello, I have a 25gb plan. I’m abroad and due to unforeseen circumstances (hospital) it has become an extended stay. I’ve spent all 25gb and have purchased a 10gb addon. Which is now also running out. However when trying to buy more the option is now...

Mobile data won’t work on apps

Anyone know why mobile data works on safari and online but not on apps?