Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have upgraded to double data and now my data isn’t working
I went to bed last night with my data off and when I woke up I got two messages from EE, saying I used 80% of my data and then 100%. I am confused as why this happened as I was connected to Wi-Fi the whole time and my phone never disconnected. My pho...
I have a monthly allowance of 5Gb. I have recently noticed that on looking at my plan, it states, 'Total free data - unlimited'. What exactly does this mean, is my allowance now redundant?
Hey currently in the Caribbean and I wanted to send some messages and pictures to a friend via iMessage but I’ve read it’s okay and that it’s just data/Wi-Fi it uses so you won’t be charged so I wanted to double check!
Trying to work out the app can't share data with my daughter
I would like to speak to someone regarding a data sim card
Since the APP update I have been unable to share data with my son who is also on my account. Been to the EE store and staff told me it was because the APP wasn’t working. However the APP is clearly working ? ! Any ideas what’s going on and how to r...
Hi, I've arrived in Spain & had a txt saying I'll be charged £2.29 a day to use my phone here, not sure why but guessing it's because I'm not on a sim.only plan, unlike last summer when I was was still on my original 24 month plan,Is there another op...
Hello I need help
Hello,First time posting, hoping someone can help as EE cannot...I'm having problems with my home wifi which won't be resolved any time soon so I am using my phone as a mobile hotspot. The phone connects fine to the laptop. When I try to connect via ...
