Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have the international version of POCO F3 and recently switched to EE network, my MI POCO F3 supports 5G connectivity but I don't see my phone connecting to 5G on EE network. What could be the possible reason? How can I enable 5G connectivity on my...
I don’t understand why my mobile data is so much money
Morning - I am using a huawei B525 4g router and getting 40Mbps download but only 0.4 upload. When I check it, the rate is good for moment and then collapses as though it is being being clamped somewhere. Any ideas?HNY
I have a new contract less then a month,but have realised that I don’t have enough data to get me through the month.can I change this,or is there an add on,or do i have to wait till I can upgrade,any help would be much appreciated.happy new year ,and...
I am unable to connect to Internet of wi-fi on my 'phone is switched off. My package is adequate, as is proven when I swap my SIM into an phone, and mobile data works.
Every time I go to top my data with credit which it allowed me to add it doesn’t work so, why did it take the money if it doesn’t work.
Is it possible to view old insurance claims I've made through ee? I want to check dates and details of a lost phone claim but don't know where it would be. Thanks Steve
How is the 100Mbps capped network speeds? How much of a difference does it make?
Same happened to me in Egypt - very poor. I was advised to not use the phone in africa
