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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 183081 Views
  • 50 replies
  • 24 Helpful

Re: Tethering on unlimited data plan

I got the unlimited plan on ee in order to use on my laptop and iPad as the phone is too small to view videos or do anything else, however I have now found out that I can only tether 100.5 gb which comes out of the gifting so the tethering is counted...

katashaha by • Contributor
  • 27402 Views
  • 35 replies
  • 9 Helpful

Stolen mobile data??

Hi. I’m wondering if anyone has had this problem at all??I’ve had the same mobile data allowance now for years, 7gb per month. I’ve always been a low user of this allowance prob no more than 3gb used every month. my usage has now gone through the roo...

Just want to give data

I can’t stand this new conversation functioni just want to log in & give my children data but that function is hard to findmuch prefer the old app 

Resolved! Data sharing from unlimited plan

Good evening folks. I am the bill payer and I have an additional 2 lines for family, we are all sim only and each have 200gb, 200gb and a 5GB line which we move data between each other. But with the current price rise I have worked out I could have a...

thompy by • Contributor
  • 1331 Views
  • 3 replies
  • 2 Helpful

Resolved! I can’t use mobile data

I can’t use my mobile data when I start using the WhatsApp or facebook may I know why this issue and I iPhone users 

data

says i have no data when i have 160gb and cant transfer data

Iphone messages green not blue?

I have an EE esim in my Iphone 11 but for some reason it will not allow me to send I-messages, (blue) only text messages (green) does anyone know why?

Resolved! Gifting Data

I am abroad and want to gift data to my children. If I try on the app, I am being told I don't have enough data. My plan is unlimited. Please help.The website doesn't work either it can't tell how much data any device on my plan hasCome on EE

ritarcam by • Investigator
  • 535 Views
  • 5 replies
  • 2 Helpful

Resolved! Gift Data

hiIs there a way with my family sims to gift them data automatically each month instead of me logging into my account each time? cheers john 

thorterr1 by • Investigator
  • 480 Views
  • 2 replies
  • 1 Helpful
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