Data usage

Maxjan · ‎06-10-2023

I am getting warnings that my data usage is nearly used but when checking my account I have at least 20gb left?

bristolian · ‎06-10-2023

Where are you seeing those warnings? Is it a phone function you've setup - if so, you can amend the billing cycle & counting period to match your account.

Or if this is a text message warning - please post the exact wording of the message, verbatim. As per the previous post.

View solution in original post

Northerner · ‎06-10-2023

Hi @Maxjan

Are you sure it is not your sharing data limit?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

bristolian · ‎06-10-2023

Where are you seeing those warnings? Is it a phone function you've setup - if so, you can amend the billing cycle & counting period to match your account.

Or if this is a text message warning - please post the exact wording of the message, verbatim. As per the previous post.