Mobile Broadband

5G Smart Hub flashing aqua

My 5G router arrived today. I've set it up and connected it via ethernet to my PC as that's what I want to use it for. It's appearing in the internet connection options on my PC - Smart5GHub. I've connected to it, and I do have internet, but its slow...

Why I was sold different deal in store than the deals offered online

Heysham near Morecambe speed

I live at Heysham in the LA3 area - Since October last year, my broadband speed have been slowing down. I changed to a router And an aerial booster and last  weekend they have slowed down again during speed test I get Download speed is 1.5  And uploa...

Payment of bill

I have an outstanding broadband bill which the sim has not been contacted to anything for 2 months forgotten the number and can’t call as I am out of the country how can I fix this I all I have is an account number  

(Urgent) I cannot contact EE customer service from Asia

I find myself in a difficult situation at the moment. 1. Current Situation I was using EE broadband but had to suddenly move back to Korea, which led me to cancel the service. My account number is xxxxxxxxxxx, and my final bill number is xxxxxxxxxxxx...

I want to register a new SIM, I have never been an EE customer.

I want to register a new SIM, I have never been an EE customer. I'm new here, and I just got a bank account, I haven't received my bank card yet, wondering if I can use my bank account to apply instead of the card. Or I have a visa card but I don't w...

4G disconnecting

Hey if anyone can help with this issue I would much appreciate it. my 4G is constantly disconnecting about 2-3 times a day. Phone is only 2 years old. Having to reset my phone when it does this or else it won’t work. any reason why this suddenly happ...

mobile phone

I have a small broadband wifi box which was sold to me with unlimited usage .It is only used to get the internet on my computer and tv catch up. I was told this would be £37 PM. My monthly bill is for a mobile phone and has been charged to me as foll...