EE 4G Wifi mini All lights flashing blue wont connect

Nestie70
Visitor

‎31-08-2023 12:28 AM

Hello, I bought a 4g mini while on holiday in the UK just 3 days ago. It was working fine but suddenly stopped working. All the blue lights flash together on and off periodically. I've tried to reset by holding both the power button in for 10+ seconds and pushing the factory reset button under the battery cover for 5+ seconds with a pin. No change. I've noticed when I disconnected it from the mains power supply there are no lights at all indicating no power but its been charging for hours and should have a full battery. 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎31-08-2023 01:30 AM

Are you still in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Bradders15
Explorer

‎06-08-2024 08:42 PM

Perhaps a little late, but, a solution which works:

All four lights flashing on the 4GEE WiFi Mini EE71. None of the standard ways of resolving this issue worked for me which included: removing battery, pressing reset button, powering back on (all variations, including pressing buttons for a period of time. Not even the local EE store could resolve this.

The SOLUTION:

Plug the 4GEE WiFi Mini USB device into a PC USB port, it worked and provided internet access. Unplugged it and it still worked as a hotspot device. I am assuming the USB interrogation when the device was plugged into the PC USB port pulled the device out of its confused state.

Happy surfing for anyone that finds this solution helpful.

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