Mobile Broadband

No 4G service indoors

Hi , just wondering if you can get a 4 or 5G router from EE which you can connect to an outdoor aerial. In doors I’m getting 3 to 7mb but outside I can get 30 to 80 mb So it is pointless changing from my cable provider which is poor between 1 and 4...

Resolved! Do any of the current mobile broadband routers have external antenna connectors?

I've been sticking with my old 2017 model ee modem which has served us well, however we're now paying above rate and need to switch to a modern contract.I'm up in one of the northern isles of Shetland and signal is spotty but MBB is still the best op...

Mobile WiFi Pay as you Go Router Eating up Data Fast

HiWondering if anyone can advise.I have recently moved into a flat and, to save on monthly broadband costs (and early exit fees) I have bought a mobile WiFi router with 120GB of data preloaded onto it.I first used the WiFi last night, checked my allo...

How to activate my 4G WIFI

Hello Everyone!I bought a £65.- 4G WIFI thingy last Saturday to be able to Zoom a wedding to Australia but I could not get it up and running as I wished . Made few request online at EE and it says I should see a account number supposedly 9 digits on ...

4g Smart Hub issues

I got a 4g Smart Hub, I was informed it could easily handle my laptop, phone, smart tv and everything. My internet connection is now consistently 'slow' or 'fine'. My Samsung smart tv seems to connect to the wifi, but is unable to load anything. My...

4GWifi Mini Hub not connecting

Purchased the pocket hub with unlimited data. Inserted SIM card, charged, etc.Never got the aqua (or green?) light. At best it was flashing and then it would be no light at all, as if the device goes into sleeping mode. Sometimes my devices see the h...

Resolved! Check up data

You change the formula every few days and put us in a problem. Instead of seeing EE as a good service. Do more customers harassment service. This is not right

Slow Speed

Does EE reduce its internet speed overnight? Between the hours of midnight and 8 am my internet download speed drops from its regular 20mps to 0.05 mps. This happens every night and I have to reboot the system after 8am reboot before and still slow ...

5g mobile broadband

Hi ive got a 5g mobile router ive just changed back to normal broadband do i have to send the 5g router back as i have had no request to return itThanks Martyn