Mobile Broadband

Issues with EE 5g Smart Hub

Hello,I just wanted to write a review for the EE 5g Smart hub for any of those who are thinking of purchasing one. When I purchased it, I was informed that 5g coverage was great in my area and that although speed cannot depend on signal, it should be...

Can the 5GEE hub mobile router (HH20C) work with another providers sim?

I live in a rural area and the EE mast signal fails regularly ( at the last count, 30 days out of the last 8 months). I'd like to be able to switch to a different provider's SIM - O2 or Vodafone. Although this worked when I tried with my phone sim ...

Resolved! 4G Router - Mobile Sim or Data Only Sim.

I have bought a Strong 4G+ LTE 1200 router. Despite having done a lot of reading, I am still confused about what type of SIM card I should use - a mobile sim or a data only sim. As far as I can tell, the only real difference is the cost, with a data ...

Poor internet signal and EE support- What are my rights?

We live in a rural location and we took out a 2 year broadband deal with EE in Sep 23. We were given a basic 5G router and we have had pretty unreliable service with download speeds varying from 2-50 Mbps depending on time of day and upload speeds o...

Anyone recently ordered a Smart 5G Hub?

Has anyone recently ordered a Smart 5G Hub?I ordered one of Friday over the phone and ordered the Smart 5G hub.I know it was the Smart 5G Hub as the cost was £50 month for unlimited data and I had to pay £100 upfront.The 5G WiFi 2 device is £55 month...

Activating SIM card

Hello, I am trying to activate my new sim card but whenever I put the serial number in, it says something went wrong. Please help

Resolved! Balance and top up

This may sound incredibly dumb but I've bought a mobile broadband and prepay sim .....How do i check the remaining balance and top it up ?? What am i missing ??

Portable EE 4G MiFi WiFi Device - OCT 2023

A) Can anyone provide the model number + product code and full model identifier, for the latest/most-current 4G MiFi device I can purchase from EE?B) What is the product support life of this current model? How can I find out? (Given that such devices...

5G Router Flashing but Internet (sorta) Working?

Got my 5G Hub today, and it has been flashing aqua for the past hour despite resets. I am able to connect both my phone and my PC to it, however, and I am getting an OK-ish signal and equally OK-ish speeds that are very inconsistent (varying between ...

How do I get this thieving corporation to provide the service I paid for?

This corporation is abominably **bleep**. Their coverage is nearly non-existent, but that hardly matters as they refuse to connect me anyway. How do I force them to actually provide the service I paid for? Failing this, how do I get a full refund?...

Mobile Broadband

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