Mobile Broadband

brand new 5g mobile hub and I'm struggling with power

Hi all, sorry for what is probably a stupid question. I have a new hub today and followed the steps up to plugging in the USB from my laptop to the hub. The Green power light is on and solid green when plugged in and the lights on top are flashing gr...

Resolved! Getting started on payg broadband

I have a portable wifi router that works via sim card i have a normal ee sim, do i need data sim or will regular sim work just the same? any help appreciated

Resolved! EE netflix not working

After changing from bt to EE at their (bt)suggestion. Couple days fine now Netflix and amazon won't load, download on 4g 28mbps , yet worked on bt at 2.5 mbps. Any help please , suppose to be plug and play not having to re program routers, tv etc.T...

Small Sports Sponsorship

Hi, I am one of the organisers of a tournament for the now-dying sport of Shove Ha'penny. I am on a mission to promote the sport beyond where it is now in any way I can. Each year we organise an Open Tournament here in Newport, South Wales, last yea...

Resolved! Parental Controls

Hi all, new to EE and having some problems. I bought a Sim only on a contract to use in a 4G LTE tp-link to get Wi-Fi in my caravan, i only have access to 1 phone and when it asks for the EE number to send a confirmation code to obviously i can't acc...

Resolved! How to cancel a Home Hub contract?

How do you cancel a home hub contract?Hi, I have a BT EE Home Hub 4G. I am moving to a property so I need to cancel my contract. As it's a sim contract, it says I must call 150 on the device. Do I have to take it out and put it in my phone, or is the...

Smart 5G Hub and wifi range extenders

Background. Currently on BT FTTC broadband. Currently upload speeds around 0.8 Mbps and BT think this is line degradation and Openreach cannot be made to address this issue. Guaranteed download speeds are met. Since I don't need a landline , my EE ...

Resolved! Hi EE, I got a mobile broadband few month before

Hi EE, I got a mobile broadband few month before, I have used it for a month because I had move to my new house and then cancel the contract. I have paid two month fee for that broadband as your policy need to pay one more month to cancel the contrac...

Resolved! No Access to wifi controls

There is no interface on the EE app to access the speed of my 5G EE hub.

Resolved! Mobile Broadband

I have a 4g mobile router and I have a question if I can get a router like this but bigger with Lan ports? Because I need a connection to a personal computer and a stable one.Before I lived in another flat and I have no possibility to change my contr...

Mobile Broadband

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