Mobile Broadband

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Problem with specific devices

I have been using a 4g payg sim for a while with no problems  however I wanted to take advantage of 5G and unlimited data so went into a EE shop and signed up to an unlimited sim  this was done as a migration. Put the sim into my Teltonika router con...

NbMbel by Visitor
  • 328 Views
  • 1 replies
  • 1 Helpful

Advice on a 5g Hub needed

Hi All,I am in a postcode where the fastest broadband is limited to 55 Mbps and whilst this is fine for most things I would like a faster speed for a specific thing.I have just seen that EE 5G has reached my area and my coverage is show in the photo ...

Screenshot 2024-09-20 at 09.36.25.png
JoshBear1 by Investigator
  • 1412 Views
  • 12 replies
  • 1 Helpful

External antenna for 4Gee Smart Hub

Local EE store advised contacting EE Tech to arrange for an external antennae to be fitted to improve signal. After 1hr of telephone conversation, diagnostic checks etc, following contacting customer services number given I was advised there is no su...

National broadband

I have 4g home broadband through National Broadband, but signal is through EE. And safe search is enabled and I can’t seem to turn it off, any help would be appreciated, many thanks.

Cavemen by Visitor
  • 411 Views
  • 3 replies
  • 3 Helpful

Party Chat on Xbox/Connecting to PSN using EE 4G Routers

Hi, Just thought I would throw together a little bit of a post in regards to some of the issues people have been having with using 4G routers alongside Gaming Consoles and also some other IP Address sensitive use cases.With the EE 4G WIFI or the 4G S...

Matt_124 by Star Contributor
  • 518 Views
  • 0 replies
  • 1 Helpful

can't buy add on data even though I have £15 credit?!

hi guys, anyone having this issue? I've got credit but it won't let me top up my 4g EE mifi? so frustrating!  Ive tried using the £15 credit i have, and even tried to set up payment with a new card for a reccurring top up but no joy? i really need th...

Screenshot 2024-06-05 at 21.25.12.png

No connection for ps5 Netflix and o2 phones??

Help: 5 hrs on phone, new router new sim still not working. Mt o2 iPhone finds internet but won’t connect t same as sons, husband has vodsfibe and connects! No ps5 no Netflix or sky. … tried various things from this forum. We just moved and has BT pr...

Resolved! Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...