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Upload/Download rates

Hi, I generally pretty happy with my new 5G broadband performance but wondered how the upload/download bandwidth allotment is done. I sometimes have (say) 90 Mbps down and 30 Mbps up and then 120Mbps down and 11 Mbps up. I'd love to somehow ensure a ...

Netflix problems

Ever since buying a new 5GEE Home Router, apps such as Netflix have stopped working on my TVs. The internet is working with other apps, but Netflix always comes up with the error codes 2-4 or 2-5. I've tried re-setting the router and TV and apps mult...

Jane1236 by • Visitor
  • 899 Views
  • 2 replies
  • 1 Helpful

Resolved! No Data

Have just bought a PAYG ee sim with 8gb data, set up account and everything, however do data is showing on my account, please help

Webician by • Visitor
  • 284 Views
  • 1 replies
  • 2 Helpful

4G SmartHub Disconnecting from internet every few days

I currently have a 4G SmartHub for mobile broadband and lately I have been getting occurrences where, for no rhyme or reason, my connection will go completely, and even when heading to the router page all I have is "No Internet". (no way!) Oddly enou...

Mobile Broadband Speeds Dropping

Hi All,I’ve had the EE mobile broadband for about a year now and until now the speeds have been very good. Average download speeds of 130-160 MB and upload speeds of 30-40 MB. I have the EE 4G/5G Smart Router. Over the last few days the speeds have c...

Andy842 by • Investigator
  • 561 Views
  • 3 replies
  • 2 Helpful

5G DNS issues and router

Hi.I have recently changed my PlusNet FTTC internet for a EE 5G SIM only service.I have used TP-Link Deco X50 5G adding to my Deco M5 Mesh and getting my full 100Mbps download and about 50Mbps upload in most locations.  I signed up for a data rate li...

alanalsa by • Visitor
  • 646 Views
  • 1 replies
  • 0 Helpful
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