For 3 days I have only a single dot of signal strength on my EE router B625-261, I have No TV and limited internet - I have powered off and reset numerous times.
If I dial 150 from my phone or the wife's phone it disconnects.
When I get to the chatbot it tells me my wife's, mine or FAULT xxxxxxxxx number of the SIM in the router are NOT recognised. I have been going in this never ending loop for two days, I am currently at my sons house on his broadband so that I can try and talk to the outside world - How do you speak with a real person and not go into the endless loop of Text messages and chatbots that do not recognise any of your numbers ?
