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Mobile Broadband

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Resolved! Change my portable router password

I let my neighbour log into my portable wifi router for an emergency but now I think they are using it all the time.  How do I change the password from the default one inside the lid or is there a way of managing devices.  I’ve tried clicking manage ...

4 G wifi connected but no Internet

It worked on my laptop but will not connect to the Internet on my Android phone. Any idea why and more importantly how to solve this?? I had just purchased data for it and cannot use it 

Nina2025 by • Explorer
  • 608 Views
  • 3 replies
  • 2 Helpful

5g mobile broadband blocking certain apps

i recently purchased a 5g mobile broadband prepaid simcard so i can use my laptop for gaming on the go. i get brilliant speeds and can play certain games with no issues but whenever using th 5g broadband i cant use discord or steam. anybody have any ...

Mobile broadband refund

I ordered mobile broadband and the router was never delivered. On calling up and being led through multiple departments, it turned out the router was returned to EE by the delivery company and my order cancelled and refunded. I’ve not received the re...

Jmarsh4 by • Visitor
  • 446 Views
  • 1 replies
  • 0 Helpful

Resolved! SIM works in one router but not the other

Hi, I have 2 EE broadband SIMs and 2 routers in separate buildings. My main router stopped working, I spent ages resetting and reconnecting, eventually bought a new router and it still didn't work. Eventually I established that one of the SIMs will w...

Keith_P by • Explorer
  • 733 Views
  • 3 replies
  • 2 Helpful

Resolved! 4GEE WiFi Mini and voucher

I have a 4GEE WiFi mini for occasional use when away from home.Tesco have sold me a voucher for it, saying this was the only way to top it up.I am aware of the way to top up a mobile with a voucher ie : text 150 with VO then a space and then the 16-d...

kris3333 by • Explorer
  • 677 Views
  • 3 replies
  • 1 Helpful

ZTE 5G MC888

Hi,I purchased this router with an EE sim last October. It worked perfectly until last Monday.It stopped working, i took the sim out and put in my phone and 5 g worked fine. I tried a Giff Gaff sim in the ZTE router and that worked fine. So there is ...

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