Mobile Broadband

Resolved! Connecting Sky Q to EE 4G Router

Hello,We have just switched over to a EE 4G router due to poor BB connection down copper wire (3 miles from the box!). All devices connect fine, apart from Sky Q box. It says it is connected but there is no Internet connection. What can I do, please?

Resolved! How do I cancel within 14 day cooling off period? Getting mixed messages from EE

Hey hope someone can help, I took out 5G EE mobile broadband. I'm 4 days in to the 14 cooling off period and wish to cancel. In the documentation with the 5G hub it tells me to call 07953966150 to cancel, which I did. However the agent on the phone t...

Wifi not working

I have a mobile chip in a wifi booster for about a year now. The last month the wifi has been completely out. I have tried resetting it. I have moved the wifi box to differant areas but nothing helps. EE says there is nothing wrong but it's not tight

No lights on mobile broadband

Hi my mobile 58 broadband is working but it doesn't have any lights. It's only been with me for only a month.

Bought EE Wifi And Got Kicked Off?

Ok so, earlier today i had bought 5 days EE wifi access for 20 GBP. A few minutes later i was kicked off and when i tried to log back in it said my account didn't exist?i really dont know why it did that. It started saying that after i had already re...

4GEE Mini WIFI Not Connecting to internet

We've had a 4GEE mini WiFi box for about 6 months now, last week it randomly stopped connecting to the internet. We've tried resetting it and taking the battery and SIM card out and reinserting, but no joy. When we go onto http://192.168.1.1 it shows...

Resolved! Order dispatched on 1st oct still not arrived.

Should I be worried or is this a normal period of time?

How to view remaining data on 4G Wi-Fi

Hi, I recently bought a 4g mobile Wi-Fi dongle and can’t figure out how to top up / view remaining data.I have read past discussions and tried various things but every time I get to the add-on data page it says there is an error and I need to “turn o...

Can't boost data anymore?

I've been using my pay as you go pack for years at this point and collecting free boosts for data, but it's no longer allowing me to select the data boost. On the text service it just says "Sorry we could not process your request, please try again a ...

Poor signal on new 5g wifi2 router.

I’ve just upgraded to a new 5Gwifi2 router because the signal on our old 4g router was failing. its now worse than before. Can’t work from home which is a real problem. many ideas?

Mobile Broadband

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