Strict NAT on 5G EE Router

[Andy842]

Hi all. 

I have the 5G EE mobile broadband and I’m struggling to change the strict NAT type. I have an Xbox Series X which shows a strict NAT however does allow me to play online. My son has a Switch which shows the NAT as type 4 and he cant play any games online. 

I’ve seen a few older posts about EE having a double NAT and there being no workaround. Is this still the case or is there now a solution? 

Ive tried port forwarding and using the DMZ but it doesn’t help. UPNP is on but my Xbox says it’s not recognised. 

This is slightly frustrating as EE advertise this product as great for gaming but this clearly isn’t the case. 

I’ve tried everything from previous threads with no luck. Any help would be appreciated. 

Thanks

[XRaySpeX]

You are probably finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB. 

If this occurs there is nowt you can do to avoid it.

IMHO the EE mobile network is not really suitable for gaming.

[lewie83]

Defiantly false advertising, I am now too finding the same thing out. Did you find a solution at all?

[Matt_124]

I would try and change the IP Type on the Router to IPV4 Only through Profile Management to see if it makes any difference possibly.