Mobile Broadband

How do I get this thieving corporation to provide the service I paid for?

This corporation is abominably **bleep**.  Their coverage is nearly non-existent, but that hardly matters as they refuse to connect me anyway.  How do I force them to actually provide the service I paid for?  Failing this, how do I get a full refund?...

I have a SIM card for an iPad and want to terminate

I have a SIM card for an iPad that is out of contract since 2022, but not txt or phone to message END to 150.i have been paying for months for a service I don’t want. And it is unclear how I end it.i am close to going to regulator over unfair terms a...

EE 5G 2021 Router dropping connection

I received one of these routers the other day, and the 5G signal seems strong, and the speeds are good. However, it's dropping out the connection quite often, as often as every 5-10 mins of use. Has anyone had similar problems?

5GEE router losing connection overnight

I have  an EE 5G data SIM in a 5GEE router.Overnight EVERY night the router is disconnected. It does not reconnect, nor switch to a 4G signal. Settings are Network search mode: AutoNetwork mode: Auto (5G/4G)I am having to restart every morning in ord...

5GEE Router 5G network drop outs

Hi all,Had a 5GEE Router 2021 since Feb 2023, hooked up to external antenna (which previously ran 4G routers), and its been flawless til the last few weeks. I now keep getting random dropouts of internet connection, noticeable as my Sonos stops and H...

Fair usage policy

I would like to use an EE sim in a 4g/5g router at home. I am having some difficulty getting to the bottom of the Fair Use Policy. There are two sets of terms and conditions (both listed as being current) on the website for 4g/5g mobile data sims, bu...

How do I get other people connected to our WIFI... the password and QRcode fails

We have had people over  during the Christmas holidays and they are unable to connect to our MOBILE BROADBAND even with the password and QR code ... how can this be solved ???

4G Wifi hub NOT worth it - DOES NOT WORK WITH PS4

I am in the unfortunate position of having had to move to a house where there is no cable wifi... so I had no choice but to take the 4G wifi hub - which I was assured would get decent speeds where I am and would allow me to game online with my friend...

Mobile Wi-Fi stopped working it’s unlimited and does not run out till dec 25