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DWR-978 not working with EE 5G data sim

Dlink978
Visitor

Hi , I have a 5g EE data which I have tested and it works in my phone but does not in the DWR-978 router! I have downloaded and installed the lastest firmware . I have changed the APN settings in the router admin to :
Name - EE Internet
APN - everywhere
Username - eesecure
Password - secure
Authentication type - PAP

I’ve done all this and still the router still does not show any signal 3G,4g or even 5g with this EE sim and does not connect to the internet. The router works with a 3G smarty SIM card inserted into it. But I can’t get it working with this EE 5g SIM card!

Can you help please.

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Dlink978 

Welcome to the community.

Do you have an option to change the APN Protocol? If so, it may be worth trying both IPv4 and IPv6 to see if it connects.

Chris