Hi, I recently bought a 4g mobile Wi-Fi dongle and can’t figure out how to top up / view remaining data.I have read past discussions and tried various things but every time I get to the add-on data page it says there is an error and I need to “turn o...
I've been using my pay as you go pack for years at this point and collecting free boosts for data, but it's no longer allowing me to select the data boost. On the text service it just says "Sorry we could not process your request, please try again a ...
I’ve just upgraded to a new 5Gwifi2 router because the signal on our old 4g router was failing. its now worse than before. Can’t work from home which is a real problem. many ideas?
Hi I have a portable WiFi device and I have topped it up by £10 but it hasn’t gone on because I think my rolling bundle package does not refresh till the 17th but how can I get that applied to my account now?I can’t use the top up and add on in norma...
I have an EE data only SIM which I am using for my broadband. All is fine and have been using this for well over a year.However, I have no idea how to access my account. I pay the bill each month, but I never get a bill. I have previously tried conta...
I'd like to see deals on mobile broadband but the website is determined to defeat me Having logged in, I go to https://ee.co.uk/mobile/data-plans Then I click on this icon:and I get (briefly) and finallyI've tried deleting my cookies but it does exac...
I have had EE 4G broadband since 26/7 and I’ve been experiencing issues ever since.my sky Q box will connect to the router but there’s no internet connection and I can’t get all if the channelsI can’t connect my Alexa My internet stopped working just...
Hi, I generally pretty happy with my new 5G broadband performance but wondered how the upload/download bandwidth allotment is done. I sometimes have (say) 90 Mbps down and 30 Mbps up and then 120Mbps down and 11 Mbps up. I'd love to somehow ensure a ...
I have a mobile internet 5g internet router as there is no home broadband in my area in London but I would like an indoor camera to work with the mobile internet. Any suggestions
HelloThe terms of service for personal plans uses the word Unlimited without surrounding it with quotes which is unfortunate within a legal document. Wherever the word Unlimited is used semantics require 'Unlimited' to be used. The reason for the quo...
