Mobile Broadband

PAYG SIM card top up for wireless router

Hi there @Links to members I have bought a EE PAYG SIM card for use in a 4G LTE wireless router.How do I top up using EE App? As SIM card / number isn’t used for my phone - I can’t work it out!Any help is much appreciated Many Thanks in advance James

Historic Monthly Data Useage

I have a MiFi box that I use to watch my Firestick when I’m our caravan. I have a 100GB per month SIM. how can I check how much data I have used per month in the past? I may be able to save some money by buying a plan with a lower amount of data per ...

EE sim does not support in my Robustel router

We are a company that recently switched to OneConnectivity with EE. However, it seems that all the data-only SIM cards we were using for our routers are no longer working. All routers are configured correctly, and when we try using our personal SIM c...

4G Mobile Broadband - poor WiFi inside house

Hi,I have just got my EE 4G smart hub (MOBILE broadband) as I live in a rural area so fixed broadband is awful.I am getting good speeds when my device(s) are near the router, but, the WiFi coverage over my home is pretty bad - I live in a moderate si...

Unable to connect to office Server via VPN using EE Smart 5G Hub

HelloI  have just purchased contract for EE Smart 5G Hub.I appear to be unable to connect to my office server via VPN.Just spoke to EE Tech support and they have advised that whilst EE dont support VPN connection, they dont block and should ask via t...

Smart 4G Hub but my Eero 6+ will not work.

I have just received the new Smart 4G Hub. Nice!But my Eero 6+ mesh devices will not register I have tried as much as I can but when attempting to register the Gateway Eero hardwired via Ethernet on the router,  the Eero App will not register and I r...

Help

Hi Travel overseas and forget to send ROaming to 150. Is there anyway I can get it set up? I try sending a text but to no avail. I have an urgent call to get at 2pm please help

Hi just wondering did you get this to work? i have simular issues

EE mobile broadband speed in rural location - getting up to 100Mbps off peak

Recently installed EE mobile broadband due to poor landline broadband.I'm in a rural location, signal shows only two bars strength on router.  When I check speeds off peak and if I select a local server for a speed test (Ookla Speedtest app + 1 other...