Non Apple devices now do not save router password and often impossible to reset

[NDP_3]

Devices all worked fine on BT! WiFi is impossible since EE devices provided. What do you suggest. Also mobile router often red. Failure message indicates a weak signal on one. Have updated the password several times on devises none of which save after restarting them.

[Ali_A]

Hi @NDP_3 

Which make/model router do you have? 

Have you been able to factory reset the router at all? 

Ali