Internet connection
Why won’t my mobile phone connect to the internet when I am out? On renewing my contract I switched to EE supposedly same firm but lost my £20 discount at supermarket because of no connection
Forum Posts
5G Mobile Broadband - so slow its unusable at times
On a 2 year contract with a 5G hub, currently £59 a month, that's £700 a year and going up in April.So slow its unusable. Varies during the day, 7 MB now, up to 15 at night, 3 MB intermittent around tea time. its the intermittent that's really irrita...
Resolved! How to setup Tp-link Archer NX200?
Hello,I recently acquired a new TP-Link Archer NX200 router. I am also an EE customer with an existing contract. I decided to switch to the TP-Link router because the EE Smart Hub does not offer the option of connecting an external antenna, which I n...
Smart 5G Hub and forticlient VPN issues
Hi,Recently switched to a smart 5G hub, it has been working fine, however I work from home half the week and to access work files I need to log in to FortiClient which does not like the new hub.I've gone back and forth between my works IT and EE IT a...
Panasonic TV (TX-32DS500B) & EE Smart 4G Hub 2 internet connection issue
HiI am trying to connect my TV to internet but I cannot.The TV establishes connection to the hub but no internet access even though I can have internet access with my other devices (iPad and android phone).I have selected quick setup on the TV but do...
Resolved! 5GEE router latest firmware upgrade (5GEE_Router_V01.15) prevents 5G connections
Hi all,So I've had my 5GEE router for almost 3 years now. I believe it is an EE badged Zyxel NR5103.I've had 5G quite happily for several years (after disconnecting the annoying fan inside) until a day or so ago it dropped to 4G (green lights on the ...
Resolved! My internet bill
I can’t find a link for my EE broadband to check my internet bill .
Resolved! Not using my broadband for 3 months
I moved from my previous address 3 months ago and haven't been using my broadband as there is no socket to insert the cables. So the current address there is WiFi. How can I continue using my broadband or is there a way my contract can be changed to...
Your primary internet BT was disconnected and has been restored multiple times
So I have been at home today and noticed that I have been getting a few issues with my connection, before I contact EE has anyone else had a similar issue? Didn't get any issues when I had fixed broadband.Looking thought the logs on my UDM-SE I see...
Broadband Hub Management
I have recently switched to EE, but the advisor suggested I keep my BT Hub and I did, I now have no way of managing my Hub vis the app as the setup doesn't work as the QR code on the BT Hub is different. Anyone else had issues like this? Would like i...
