Mobile Broadband

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Forum Posts

NO Answer From EE Customer Service

Does anyone actually answer at EE anymore?I've tried online chat, email and phoning no one answers!I bet they would answer if I was a new customer so they sell me a contract. Seriously thinking of leaving EE after years as service has become shocking...

Dizlowe by Contributor
  • 611 Views
  • 2 replies
  • 3 Helpful

Complete Thieves

To anyone reading DO NOT think about trying EE out. They are truly useless in all aspect concerning customer welfare and care. I want to cancel my contract. You are absolutely disgusting! You told me OVER 2 WEEKS AGO that you have proccessed the £150...

BethS by Visitor
  • 325 Views
  • 1 replies
  • 2 Helpful

Resolved! Mobile wifi 4G box

Hi I have been using my mobile 4G wifi box by first topping up and then going to data add ons and adding the credit to the wifi box. For some reason this has stopped working and I’ve tried everything I can think of to top up. None of the data add on ...

Jchall by Explorer
  • 913 Views
  • 5 replies
  • 3 Helpful

Resolved! Add credit to a mini wifi dongle

Hi I have a mini wifi dongle. it cost about £90 with 100gb for 12 months. I hoped I could top it up but I can't see any clear info on what it will cost and how to do it. From what I have seen it makes it look like it's much cheaper to just buy a prel...

Flemmy by Visitor
  • 538 Views
  • 2 replies
  • 0 Helpful

Apply credit to 4G wifi device

I purchased a 4G wifi device with 30Gb of data last year. The data has now run out and I tried to add more data by using the website. I now have £5 credit but can't see any way of applying this credit to my device so that I have usable data. I now ha...

malcpayne by Investigator
  • 1023 Views
  • 7 replies
  • 0 Helpful

4G EE mini wifi

Hi I’ve had a 4G EE mini WiFi for a year, it no longer connects and l just want to take it off my contract but can’t see how to do this without cancelling my phone which l don’t want to do. This is costing me £55 a month and hasn’t worked for two mon...

Keep disconnecting

The router is on but internet connection keep disconnecting. It pretty much disconnected when we get up every morning, we then need to reboot the router. During the day it disconnects each hour. Sometimes it reconnects back itself after a few minutes...

winl by Investigator
  • 418 Views
  • 5 replies
  • 1 Helpful

4gee wifi mini admin password not working

HiI've tried my ways and searched for many times. Everyone say that the admin password is under the battery cover. And yes they are right there is a password under the battery cover : "gasp-clear"But IT IS INCORRECT! I have tried just typing "admin" ...

SAliB by Investigator
  • 9714 Views
  • 12 replies
  • 6 Helpful