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120GB Account number changed to previous SIM account

I purchased a 120 GB Data SIM Mob earlier this year, which I use in a tp-link dongle. I had no problems and on checking my data usage it was as expected. Last month I checked again and it showed 83.4GB left. I was forced to use my EE WiFi as my Virgi...

Mullam by • Visitor
  • 325 Views
  • 1 replies
  • 0 Helpful

5G Router

I am just about to upgrade from 4G to 5G mobile broadband. I currently have a 4G Huawei and external antenna. The new EE router does not have antenna connections so I am faced with two options 1) EE internal router and hope signal is strong enough 2)...

cpellis by • Explorer
  • 341 Views
  • 3 replies
  • 2 Helpful

Windows 11 and EE 5G Data SIM cellular network VPN issue

Hello,I have new Dell laptop Windows 11 direct connect to a  cellular network (EE 5G Data SIM card). That make me can't establish VPN connection (L2TP). Even ping the VPN server IP address still no result.Other issue: OpenVPN is work in this laptop a...

Fred106 by • Investigator
  • 1096 Views
  • 6 replies
  • 0 Helpful

4g dongle regualr reboot

I have a 4g Dongle but in the past few weeks the internet has not been working and I have to regularly reboot.I have rebooted today and it is fine now but it wil inevitably fail later, has anyone got a long term solution or is there something obvious...

IHomes by • Visitor
  • 311 Views
  • 1 replies
  • 2 Helpful

Resolved! Connecting Sky Q to EE 4G Router

Hello,We have just switched over to a EE 4G router due to poor BB connection down copper wire (3 miles from the box!). All devices connect fine, apart from Sky Q box. It says it is connected but there is no Internet connection. What can I do, please?

Judi8 by • Visitor
  • 3063 Views
  • 14 replies
  • 6 Helpful

Wifi not working

I have a mobile chip in a wifi booster for about a year now. The last month the wifi has been completely out. I have tried resetting it. I have moved the wifi box to differant areas but nothing helps. EE says there is nothing wrong but it's not tight

Alfred16 by • Investigator
  • 375 Views
  • 5 replies
  • 1 Helpful

Bought EE Wifi And Got Kicked Off?

Ok so, earlier today i had bought 5 days EE wifi access for 20 GBP. A few minutes later i was kicked off and when i tried to log back in it said my account didn't exist?i really dont know why it did that. It started saying that after i had already re...

4GEE Mini WIFI Not Connecting to internet

We've had a 4GEE mini WiFi box for about 6 months now, last week it randomly stopped connecting to the internet. We've tried resetting it and taking the battery and SIM card out and reinserting, but no joy. When we go onto http://192.168.1.1 it shows...

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