Mobile Broadband

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Resolved! EE data box

I’m having trouble with my ee data network box it keeps turning half way through connecting I’ve taken SIM card out tried restarting it and resetting also tried a different cable and plug socket and still no change what can I do apart from asking for...

Internet connection

Why won’t my mobile phone connect to the internet when I am out?  On renewing my contract I switched to EE supposedly same firm but lost my £20 discount at supermarket because of no connection

5G Mobile Broadband - so slow its unusable at times

On a 2 year contract with a 5G hub, currently £59 a month, that's £700 a year and going up in April.So slow its unusable. Varies during the day, 7 MB now, up to 15 at night, 3 MB intermittent around tea time. its the intermittent that's really irrita...

aavm by Visitor
  • 606 Views
  • 1 replies
  • 1 Helpful

Resolved! How to setup Tp-link Archer NX200?

Hello,I recently acquired a new TP-Link Archer NX200 router. I am also an EE customer with an existing contract. I decided to switch to the TP-Link router because the EE Smart Hub does not offer the option of connecting an external antenna, which I n...

Tom979 by Explorer
  • 5748 Views
  • 11 replies
  • 6 Helpful

Smart 5G Hub and forticlient VPN issues

Hi,Recently switched to a smart 5G hub, it has been working fine, however I work from home half the week and to access work files I need to log in to FortiClient which does not like the new hub.I've gone back and forth between my works IT and EE IT a...

Izzy163 by Visitor
  • 625 Views
  • 3 replies
  • 2 Helpful

Resolved! Not using my broadband for 3 months

I moved from my previous address 3 months ago and haven't been using my broadband as there is no socket to insert the cables. So the current address there is WiFi.  How can I continue using my broadband or is there a way my contract can be changed to...