Mobile Broadband

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Forum Posts

5G Mobile Broadband - so slow its unusable at times

On a 2 year contract with a 5G hub, currently £59 a month, that's £700 a year and going up in April.So slow its unusable. Varies during the day, 7 MB now, up to 15 at night, 3 MB intermittent around tea time. its the intermittent that's really irrita...

aavm by Visitor
  • 587 Views
  • 1 replies
  • 1 Helpful

Resolved! How to setup Tp-link Archer NX200?

Hello,I recently acquired a new TP-Link Archer NX200 router. I am also an EE customer with an existing contract. I decided to switch to the TP-Link router because the EE Smart Hub does not offer the option of connecting an external antenna, which I n...

Tom979 by Explorer
  • 5584 Views
  • 11 replies
  • 6 Helpful

Smart 5G Hub and forticlient VPN issues

Hi,Recently switched to a smart 5G hub, it has been working fine, however I work from home half the week and to access work files I need to log in to FortiClient which does not like the new hub.I've gone back and forth between my works IT and EE IT a...

Izzy163 by Visitor
  • 608 Views
  • 3 replies
  • 2 Helpful

Resolved! Not using my broadband for 3 months

I moved from my previous address 3 months ago and haven't been using my broadband as there is no socket to insert the cables. So the current address there is WiFi.  How can I continue using my broadband or is there a way my contract can be changed to...

Broadband Hub Management

I have recently switched to EE, but the advisor suggested I keep my BT Hub and I did, I now have no way of managing my Hub vis the app as the setup doesn't work as the QR code on the BT Hub is different. Anyone else had issues like this? Would like i...

Resolved! I only want it the 4g hub for 30 days

So we’re moving house and need to wait for the fibre installation. So to bridge the gap we’ve got one of the 4g mobile hubs as we saw it is a 30 day contract. I got it today and now I read that to cancel I have to huge 30 days’ notice (?!). I don’t r...