Mobile Broadband

Strange: why are 2 SIMs behaving differently in the same router?

I have 2 different EE 5G SIMs. One is a prepaid Scancom EE SIM. The other is the SIM in my iPhone.When I put the prepaid SIM into my Huawei 5G router it only gives me 4G and reports the connection as "BT".When I put my phone SIM into the Huawei to te...

Resolved! Mobile wifi 4G box

Hi I have been using my mobile 4G wifi box by first topping up and then going to data add ons and adding the credit to the wifi box. For some reason this has stopped working and I’ve tried everything I can think of to top up. None of the data add on ...

Poor wifi intermittent despite coverage stating good on EE website

My EE 4g hub constantly loses connection tion, despite EE coverage checker showing good coverage. I regularly have to reset , switch off and on. It happens every other day towards the end if the month..any one had similar?

Resolved! Add credit to a mini wifi dongle

Hi I have a mini wifi dongle. it cost about £90 with 100gb for 12 months. I hoped I could top it up but I can't see any clear info on what it will cost and how to do it. From what I have seen it makes it look like it's much cheaper to just buy a prel...

Apply credit to 4G wifi device

I purchased a 4G wifi device with 30Gb of data last year. The data has now run out and I tried to add more data by using the website. I now have £5 credit but can't see any way of applying this credit to my device so that I have usable data. I now ha...

4G EE mini wifi

Hi I’ve had a 4G EE mini WiFi for a year, it no longer connects and l just want to take it off my contract but can’t see how to do this without cancelling my phone which l don’t want to do. This is costing me £55 a month and hasn’t worked for two mon...

Keep disconnecting

The router is on but internet connection keep disconnecting. It pretty much disconnected when we get up every morning, we then need to reboot the router. During the day it disconnects each hour. Sometimes it reconnects back itself after a few minutes...

4gee wifi mini admin password not working

HiI've tried my ways and searched for many times. Everyone say that the admin password is under the battery cover. And yes they are right there is a password under the battery cover : "gasp-clear"But IT IS INCORRECT! I have tried just typing "admin" ...

Resolved! Ring doorbell not connecting to my ee mobile broadband router

Hi All, I am having a nightmare trying to connect my ring doorbell (2nd gen) to my new ee mobile broadband home 3 router. I’ve been on the phone to both ee and ring and unsurprisingly both have tried passing the buck on to one another…. Anyhow… i hav...

4G wifi Router - wifi calling not working

Hi, I have an EE sim in my BT router for 4G home wifi. i also have an EE contract on my iPhone 15 mobile. I can not use wifi calling while connected to my home wifi network. everything is turned on as it should be and I've tried everything suggested....

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