Hi purchased the £10 20gb pay as you go promotion which specifies an additional 12gb data in addition to the standard 8gb however I only received the standard 8gb. I wasn't asked for a promotion code. Any advice appreciated
Hi,I had a 5GEE router on a 2-year contract. In November 2023 when my contract ended, I switched to a sim only "unlimited max" mobile broadband data plan. I had previously been getting a solid reliable 150mbps download, sometimes even as high as 220m...
Hi, have new EE72E dongle. EE sim that works for internet in phone but will not work in dongle. Have no spending cap and have data roaming on account. Have tried with 2 different EE sims that work in phone. Will work when in UK no problem. Called EE ...
Hi everyone just need some help,I own the smart 4g hub and it has been working fine previously until I a couple of days ago when it suddenly stopped working, all the lights on the router are green but when I try connect to it it simply doesn’t let me...
Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...
Hello all,Thanks to the storm before Christmas which brought down several trees and our fibre optic, leaving us without wifi, I purchased the above! With unlimited data. it’s just about manageable to WFH although Teams isn’t great.Prime, iplayer and ...
