Mobile Broadband

4g home broadband cuts out for a few minutes at random

HiI have an EE 4g router (HH10E) and SIM card. Maybe once or twice a day it just stops working. No obvious reason why, but it usually starts up again within a few minutes without any other intervention. I was using the internet just now and the route...

Money taken from account

Good morning. I wake up today to my bank mesaage that 100 pounds was taken by EE. I have 5g smart hub plan for 50 pounds. The problem is I paid 100 already when I order the device and next bill is 50 on 09.12. Why was 100 taken today?

Carter contract

Smart 4g hub

Hi, I got mobile broadband from EE today ''Smart 4G hub'' and having problems with Steam. internet is working fine anywhere else, but when I try to do something in Steam it says No internet connection. Have anyone had this problem before and knows ho...

EE WiFi-Auto not connecting to available hotspot

I can see an EE wifi in my network list and can connect and see the log-in/pay-wall., I have EE WiFi-Auto configured jn my network list BUT it does not appear as an available wifi network to select - why?

Mitsubishi ecodan air source heat pump EE 4g Wi-Fi issue

Hi all,We have had a Mitsubishi ecodan air source heat pump since may 2021. It uses Wi-Fi to enable programming and remote control over the internet. It worked absolutely fine up to feb 19th 2023 when it disconnected from the network and will not rec...

DWR-978 not working with EE 5G data sim

Hi , I have a 5g EE data which I have tested and it works in my phone but does not in the DWR-978 router! I have downloaded and installed the lastest firmware . I have changed the APN settings in the router admin to :Name - EE InternetAPN - everywher...