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Captive WiFi not logging in.

Every time I’m out I try to sign in so I can use WiFi hotspots on the go. this service clearly has issues as when I go to settings and select the EE WiFi it then directs me to the captive WiFi page where I can have the option of logging in or purchas...

Keeno07 by • Investigator
  • 462 Views
  • 3 replies
  • 2 Helpful

EE Broadband account login problems

Help, we signed up to EE broadband several months ago. There is no problem with the connection, but I cannot login online to manage my account or add another phone contract to join "EE one". I think it might be because we signed up over the phone and...

Resolved! EE data box

I’m having trouble with my ee data network box it keeps turning half way through connecting I’ve taken SIM card out tried restarting it and resetting also tried a different cable and plug socket and still no change what can I do apart from asking for...

Internet connection

Why won’t my mobile phone connect to the internet when I am out?  On renewing my contract I switched to EE supposedly same firm but lost my £20 discount at supermarket because of no connection

5G Mobile Broadband - so slow its unusable at times

On a 2 year contract with a 5G hub, currently £59 a month, that's £700 a year and going up in April.So slow its unusable. Varies during the day, 7 MB now, up to 15 at night, 3 MB intermittent around tea time. its the intermittent that's really irrita...

aavm by • Visitor
  • 557 Views
  • 1 replies
  • 1 Helpful

Resolved! How to setup Tp-link Archer NX200?

Hello,I recently acquired a new TP-Link Archer NX200 router. I am also an EE customer with an existing contract. I decided to switch to the TP-Link router because the EE Smart Hub does not offer the option of connecting an external antenna, which I n...

Tom979 by • Explorer
  • 5411 Views
  • 11 replies
  • 6 Helpful

Smart 5G Hub and forticlient VPN issues

Hi,Recently switched to a smart 5G hub, it has been working fine, however I work from home half the week and to access work files I need to log in to FortiClient which does not like the new hub.I've gone back and forth between my works IT and EE IT a...

Izzy163 by • Visitor
  • 595 Views
  • 3 replies
  • 2 Helpful
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