Mobile Broadband

Resolved! one month of on /off internet connection with mobile internet device.

it has been one month of very unstable and slow internet. Since i have started to use this 5g internet i never able to get the speeds they say i can, besides the connection issue is tipping me on the edge. now i am thinking to cancel the contract, bu...

Resolved! Wi extender

We have the bt 4g router for our home internet. 4g signal strength is good. What is the best way to extended WiFi coverage to a barn attached to the house.

Need to access 5G router, 2.4Ghz needed for many household items.

New to EE, moved to a 5G router and now finding some radiators and smoke detectors which operate on 2.4Ghz are not connecting, on one tech platform was told I need to access the router settings, disable the 5g temporarily so the 2.4 can access the ra...

mobile modem connection.

I purchased a mobile modem two weeks ago with unlimited data sim. Connected to the computer and works well, today it failed to connect saying it needs a WPA2 personal password. Tried the password it came with and no good.Can anyone help with a WPA2 d...

Resolved! Topped up EE 4gee Wifi by ringing 150, taken payment but credit never received

I ran out of data, and was struggling to top up my 4gee Wifi online. It appeared that without data, you can't top up! So topped up by ringing 150, the payment was taken, but credit never received.As it is a router, there is no phone to text from, jus...

Admin password for Mini-Hub

So, I've just taken delivery of a Mini Hub to tide me over until BT get my broadband working.I've got the Wifi login - and that all works.I don't have the Admin login which would allow me to change the SSID and wifi password.There's no mention of it ...

Facebook and Instagram not loading on Smart 4g Hub

I have a Smart 4 G Hub ( since February 2024) providing all my home broadband and wifi. All of a sudden we are unable to connect to Facebook and Instagram via wifi which will not upload and refresh. Previously both were working fine.The only network ...

Resolved! Lee

[mod edit: title changed to remove personal details]

Wrong information

I’m got as long as I have had mobile account which must be 40 years at least EE repeatly inform me when there iisxfaukt on system the problem is it is about 2 or three existing properties I could not count how many times I have been on to them about ...

Resolved! EE 4G mobile PAYG WiFi router

HiMy partner has a payg wifi router for when he is out and about but is struggling to figure out how to check how much data he has left - he knows how to top up just not how to check data - any help

Mobile Broadband

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