We’ve had a 4G smart hub for 18 months while we wait for fibre in our road. It’s worked well but about 2pm on Monday 19th May it slowed up. Restarted the hub & it came back but the service is now unusable. Disconnects from the internet constantly. Lu...
Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
I have mobile broadband with a super-compact 4G WiFi thing (this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details)For (long, boring) reasons, I have ended up with two of them. Can I use the second one as a booster? ...
Some months ago the light on my 5G Smart Hub stopped working. The Hub is working but there are no lights to indicate the status. I’ve gone into settings and can’t find anything there. The Hub is still within warranty (it’s about 9ths old) but before ...
Hello - I want to connect my 5G home hub to my EE app to check my bills etc (as my last bill was wrong!)How do I link my device to my app?? I dont have an account billing number to connect via the broadband product option, and I have no way of receiv...
Hey EE dudes...it would be great to have either a new case design for the EE 5g mobile router or a cilicone cover so as to stop the fush on/off button from being pressed while in a pocket or bag... i.e. a resessed button...that wou...
We've had 5G broadband from EE for about 9 months now. I don't know if EE did a software update (the system log on the Hub is useless, only noting when you've logged in) but our connection has in the past few days gone from being rock solid to total...
We currently have a QTAD52E mobile broadband dongle. Lived onboard nearly 20 years. I haven’t had any need for an external antenna since the days of PCMCIA cards, as the dongles we’ve had all worked just fine. We travel around. Noticed coverage/sig...
was thinking about getting a 4G Wi-Fi portable Wi-Fi hub because i dont get too much service on my phone and if this is just a hot spot does that not mean i wouldn't get much service here on the portable Wi-Fi either and i dont want to risk wasting m...
