Mobile Broadband

Resolved! Parental Controls

Hi all, new to EE and having some problems. I bought a Sim only on a contract to use in a 4G LTE tp-link to get Wi-Fi in my caravan, i only have access to 1 phone and when it asks for the EE number to send a confirmation code to obviously i can't acc...

Resolved! How to cancel a Home Hub contract?

How do you cancel a home hub contract?Hi, I have a BT EE Home Hub 4G. I am moving to a property so I need to cancel my contract. As it's a sim contract, it says I must call 150 on the device. Do I have to take it out and put it in my phone, or is the...

Smart 5G Hub and wifi range extenders

Background. Currently on BT FTTC broadband. Currently upload speeds around 0.8 Mbps and BT think this is line degradation and Openreach cannot be made to address this issue. Guaranteed download speeds are met. Since I don't need a landline , my EE ...

Resolved! Hi EE, I got a mobile broadband few month before

Hi EE, I got a mobile broadband few month before, I have used it for a month because I had move to my new house and then cancel the contract. I have paid two month fee for that broadband as your policy need to pay one more month to cancel the contrac...

Resolved! No Access to wifi controls

There is no interface on the EE app to access the speed of my 5G EE hub.

Resolved! Mobile Broadband

I have a 4g mobile router and I have a question if I can get a router like this but bigger with Lan ports? Because I need a connection to a personal computer and a stable one.Before I lived in another flat and I have no possibility to change my contr...

Resolved! Access adult content ie. Content for 18 yrs or older

Just how would disaable child lock when accessing Internet containing content suitable for 18 yrs and over ?!?

5GEE Router Dropping Connection Regularly

Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...

Resolved! account closed

I have a valid service plan with EE and have been making my monthly payments via direct debit. However, after relocating to my current apartment, I attempted to update my address online and discovered that my account has been closed.Could you please ...