11-11-2025 05:35 PM
Hi I recently purchased the smart hub 3 hh70c and when I go to connect my Xbox it’s says UPnP unavailable , it is enable on my settings for the hub , would anyone have any solutions to fix this problem I’ve seen things about port forwarding but I don’t have a good understanding of it
11-11-2025 05:46 PM
You are finding yourself up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which games consoles often object to, which means you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.
If this occurs there is nowt you can do to avoid it.