UNABLE TO LINK MY PRODUCT ON APP

Althea2 · ‎08-09-2023

Hello! I cannot link my product (mobile broadband) on my application. What will i do? Sending you a screenshot of what appears. Thank you

Katie_B · ‎08-09-2023

Hello @Althea2.

Please give our customer care team a call on 150.

The team will be able to see what details are required.

Katie

View solution in original post

XRaySpeX · ‎08-09-2023

Hope you're not trying to register it as Home BB. It's a mobile.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Althea2 · ‎08-09-2023

Hello! Yes, i clicked link ee mobile or sim.

Katie_B · ‎08-09-2023

Hello @Althea2.

Please give our customer care team a call on 150.

The team will be able to see what details are required.

Katie