Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

UNABLE TO LINK MY PRODUCT ON APP

Go to solution
Althea2
Explorer

‎08-09-2023 10:32 AM

Hello! I cannot link my product (mobile broadband) on my application. What will i do? Sending you a screenshot of what appears.  Thank you

IMG_5601.png

0 Helpful
11 REPLIES 11
Go to solution
Sundayrider
Investigator
Investigator
In response to Rudi64

‎21-10-2025 10:03 PM

The only way I resolved this was to submit an official complaint & they went all out to resolve the problem!

0 Helpful
Go to solution
XRaySpeX
EE Community Star
EE Community Star
In response to Rudi64

‎21-10-2025 10:03 PM - edited ‎21-10-2025 10:04 PM

@Rudi64 : Are you linking your mobile BB router by its mobile no.?

Do you have any other products already on your EE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful