22-05-2026 05:57 AM
I had to switch to a SIM for my broadband when I moved to get a decent signal but I cannot link it to my account. I first setup the account prior to moving both my wife and I from smarty to EE, I needed to use a PAYG SIM until I sorted my mobile broadband up.
Every time I try to link any of the numbers in the EE app, it says it can't do it and I need to ring 150 or go into a shop. The problem I have is that I have autism and calls and face to face stuff is ridiculously hard for me. Is there any way to live chat with someone instead?