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Setting Up a TP-link 5G Router

blackpet
Explorer

Hello

I just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.

I have spoken to TP-link support and they have asked me to find out.

 Specifically, ask about the EE connection type (e.g., PPPoE or dynamic IP) and whether EE they can provide the VLAN ID if one is  necessary.

Can anyone help me with completing the TP-link Router set up with EE?

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@blackpet : You appear to have been talking with TP-Link about a fixed Home BB router when you have a mobile router. PPPoE & VLAN IDs only apply to fixed BB. Did you tell them you had their 5G router?

You many need to check its Profile/APN against EE APN Settings

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Awesome ill give it a go.

Thank You

Did you get a fix for this?

I was told the same by TP Link support but I've still not been able to find a resolution. At first Sky wouldn't connect to the Internet through the NX200 and now I can't run my iptv either. If I'm going through the NX200 everything just hangs and I get messages like 'not connected' or 'channel not available'.

If I disconnect the router and hotspot to the tv via my phone with an EE sim everything works fine. If I use an old router with the same sim that's in the NX200 everything works fine.

I'm at the end of my tether and can't think of anything else to try.