Live chat

HollowayRoad
Established Contributor
Established Contributor

Is this service, under  Ushttps://ee.co.uk/contact-ee, no longer available?

9 REPLIES 9
Northerner
EE Community Star
EE Community Star

Hi @HollowayRoad 

Live chat is no longer available. You can use the contact us message system in your EE app or call CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
HollowayRoad
Established Contributor
Established Contributor

As of December 2023?

No. Are you on contract & have you looked in the Help section of your MyEE app?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Stevie1990
Visitor

How do I change my number 

Leanne_T
EE Community Support Team

Hi @Stevie1990 

Thanks for coming here 🙂

Would you like to transfer a number from another network or change to a new number? 

Leanne.

fattykeith209
Visitor

How I talk ee live chat I am deaf I can't ring phone 

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @fattykeith209 🙂

You can chat to our messaging team via the EE app, just tap the help icon at the bottom of your screen.

For other contact options, please see Communication support | Accessibility support | EE.

Hope this helps.

James

778842
Visitor

Hi I am trying to establish a link so that I can obtain internet connection .

please help 

Katie_B
EE Community Support Team

Hi @778842

Live Chat can now be found in the EE app under 'Help'. 

Is there anything we can help with here on the community?

Katie