Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Live chat

HollowayRoad
Established Contributor
Established Contributor

‎15-12-2023 11:06 AM

Is this service, under  Ushttps://ee.co.uk/contact-ee, no longer available?

0 Helpful
9 REPLIES 9
Northerner
EE Community Star
EE Community Star

‎15-12-2023 12:44 PM

Hi @HollowayRoad 

Live chat is no longer available. You can use the contact us message system in your EE app or call CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
HollowayRoad
Established Contributor
Established Contributor

‎22-12-2023 12:31 AM

As of December 2023?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to HollowayRoad

‎22-12-2023 04:25 AM - edited ‎22-12-2023 04:26 AM

No. Are you on contract & have you looked in the Help section of your MyEE app?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Stevie1990
Visitor

‎11-03-2024 04:15 PM

How do I change my number 

0 Helpful
Leanne_T
EE Community Support Team
In response to Stevie1990

‎11-03-2024 04:38 PM

Hi @Stevie1990 

Thanks for coming here 🙂

Would you like to transfer a number from another network or change to a new number? 

Leanne.

0 Helpful
fattykeith209
Visitor

‎19-06-2024 02:58 PM

How I talk ee live chat I am deaf I can't ring phone 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to fattykeith209

‎19-06-2024 03:10 PM

Welcome to the EE Community, @fattykeith209 🙂

You can chat to our messaging team via the EE app, just tap the help icon at the bottom of your screen.

For other contact options, please see Communication support | Accessibility support | EE.

Hope this helps.

James

0 Helpful
778842
Visitor

‎20-01-2025 05:29 PM

Hi I am trying to establish a link so that I can obtain internet connection .

please help 

0 Helpful
Katie_B
EE Community Support Team
In response to 778842

‎21-01-2025 08:22 AM

Hi @778842. 

Live Chat can now be found in the EE app under 'Help'. 

Is there anything we can help with here on the community?

Katie

0 Helpful