Mobile Broadband

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Resolved! How to use credit

I have a £15 credit on sim within my router - how do I retrieve this to use. Tried on my laptop via EE website to know avail. Any suggestions please

EE Smart 4G Hub 2

I have just purchased a EE Smart 4G Hub and installed it at home. All of which is fine and it connects ok to my devices. It connects to my work laptop fine, however when I try to connect through my works VPN it states it can’t connect.I have spoken t...

Resolved! Mesh solution for EE 5G broadband

I am looking for a solution to take out the black spots in my home and keep the same WiFi name. I have 5G broadband with EE. I have tried a Tenda mesh solution but could not get it to work. Does anybody have any recommendations for MESH with EE 5G Wi...

IanR3 by Contributor
  • 438 Views
  • 3 replies
  • 1 Helpful

D-Link DWR-978 Doesnt seem to connect to 5g NR

D-Link DWR-978Shows 5g connected LED on the front, however in the settings page i haveDownload speeds seem to be in the upper range (60-80Mbps) of what I was receiving on an older 4g router.EE website says i have 5G indoor and outdoor coverage.My 5g ...

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MarcusGC by Explorer
  • 2192 Views
  • 12 replies
  • 2 Helpful

Nintendo switch not compatible with 5GEE router 2021

Changed to EE recently and purchased the 5GEE router 2021 which is great...BUT...our Nintendo switch refuses to let us play online via the router. It connects to the Internet but any actually online game is totally restricted for some reason; somethi...

Brashb1 by Explorer
  • 1702 Views
  • 4 replies
  • 0 Helpful

EE Smart 4g hub

Hi,Can i use my EE mobile Broadband sim in another Router as i'm having trouble with the Supplied 4G Smart hub dropping the internet and loading Youtube  very very very  slowly, although Prime and Netflix are fine.Regards