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Top up 4G Wifi device

Phelbas1
Visitor

‎21-12-2024 09:47 AM

I have an EE 4G wifi device that I have used for several months. Previously I have always topped up before it ran out but this time I forgot and it is totally out of data.

I have been able to add credit and this shows on http://add-on.ee.co.uk/status but when I hit Top Up it always goes to a page that tells me I need data to access it. I can't get to the page that allows me to use my credit.

How do I add more data?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎21-12-2024 10:04 AM

You've already topped-up your credit, so don't hit "Top-up". Visit http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to see what data add-ons are available & buy 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP