Mobile Broadband

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Mapped drives blocked

I have mapped drives to our azure storage on my laptop. As soon as I connect with an EE 4g connection either via my phone as a hotspot or my home 4g sim router, windows says it is unable to connect. The mapped drives are available from any other netw...

Time out

How do I turn off the broadband for a set amount of time each day? My kids are home schooled and I want the internet to go off everyday from 1-5pm - any ideas? We have a mobile broadband contract - thank you

Resolved! EE MIFI

Added credit to the card last week and came to use my laptop tonight and no connection. How do I find out how much data I should have and can I do it through my mobile phone which is on another network. 

Steve065 by Explorer
  • 386 Views
  • 1 replies
  • 0 Helpful

WiFi midi contract

So I am paying £28 for a WiFi midi router that is not fit for purpose. Charge doesn't last, signal forever drops and stuck in a contract for a further 17 months. This is all despite me contacting EE customer service, EE it help, shop all on numerous ...

Phil071 by Valued Contributor
  • 507 Views
  • 5 replies
  • 0 Helpful

Trying to use credit to buy plan on connected Sim

Hi, I'm trying to use my credit to buy a plan on a connected Sim.  I got a pre paid yearly sim card from Argos which has now expired.  I've been told that I have to top up every 3 months for the sim to stay active. (I previously did not know this and...

123jojo by Investigator
  • 599 Views
  • 5 replies
  • 1 Helpful

EE 5G outdoor

looking for some help just purchased the EE 5G outdoor router and indoor router 2 piece kit could anyone advise of what size diameter has to be drilled through the wall to feed the ethernet cable through thanks 

No support for protocol 47 PPTP.

Its not the end of the world tested L2TP/IPsec IKEv1/2 ports 500/4500 and that works its just that my old 4G provider supported this protocol.Blocked at 11.1.6.254 but TCP port 1723 is fineC:\temp>tracetcp 94.173.:1723Tracing route to 94.173. on port...

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Legacy0 by Contributor
  • 1679 Views
  • 6 replies
  • 2 Helpful

Top up data only sim in car

I bought a 30 day data only sim for use in the car to created Wi-Fi which has now expired and data has been used and I cannot find a way to top the sim. I’ve tried from my mobile but as it is on Virgin mobile the ee app and website don’t work. The ca...

Lemuy by Explorer
  • 543 Views
  • 3 replies
  • 0 Helpful