Mobile Broadband

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Forum Posts

Upgrade

I am due an upgrade on my EE 4G Home Routeri don’t have an EE phone so don’t know hoe to contact by phonemy EE log in says the account holder can do the update but I am the account holder can you help 

Mini ee Wifi Unit not working

I have an ee Mini that I have been using for a while (over 18 months) without an issue but has stopped working. I can connect to the tech and logon to EE but states Device connected but shows no Wifi. When I try to connect it just has an "unsucessful...

Mobile Mini Wifi not working

My mobile mini wifi router has stopped working.  When I turn it on the lights flash blue and it then turns off.  I've taken out and put back the battery and SIM, but no change.  Any suggestions?  Do I need a new SIM?  If so how do I get one without s...

Anoif100 by Investigator
  • 391 Views
  • 3 replies
  • 0 Helpful

Port forwarding appears to not be working

I have a 4/5G router and I'm failing to get port forwarding to work. I've confirmed IP address for WAN port, enabled port forwarding rule, however, I see no forwarded packets on my server. When I investigate the router, there is no system logging of ...

cloudbase by Investigator
  • 1612 Views
  • 5 replies
  • 1 Helpful

WiFi outdoors

Why won't my internet work when I'm not indoors. Like I go out for a walk and it doesn't work, or shopping it doesn't work. Why is this? 

How to change 4GEE Home to the 5GEE Home

I have upgraded from the 4GEE to the 5GEE and although I can see my data allowance is correct, the router will not connect. My devices recognise it but it does not connect to the internet. The WPS is light up on the front. The signal and internet sym...

Jayros by Investigator
  • 460 Views
  • 5 replies
  • 1 Helpful