Mobile Broadband

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4GEE or BT4G routers no internet

Both my 4GEE router and BT4G homehub router connect wirelessly to various electrical items but there is no internet connection. Both routers show 2 bars but are not connecting. This has been an issue since having the service but my get around was to ...

dmb20001 by Investigator
  • 1078 Views
  • 1 replies
  • 0 Helpful

5GEE-wifi with mesh TP-link Deco X60

The 5G signal is strong but the small battery integrated version of the 5GEE Wifi hub is not powerful enough to cover the entire house.  So we bought the TP-Link Deco X60 to build a wifi mesh network. The X60 does not seem able to connect to the 5GEE...

ns9021 by Explorer
  • 2145 Views
  • 7 replies
  • 2 Helpful

How to make a complaint

How can I complain when the contact form only allows 500 words??!! I've had no Internet since Monday. Two missed engineers appointments and 5 calls to the office.Last night I was on the phone 40 minutes whilst trying to get the issue fixed.  All the ...

Shahla32 by Established Contributor
  • 944 Views
  • 2 replies
  • 0 Helpful

Wifi speed

I have two sims, one in my phone and one in a sim card routerLately I have noticed a significant drop off in performanceOn doing a speed check i found that my phone is only downloading at about 2.5mps and the router at less than 1 mps. Whats going on...

Appalling speeds on WiFi midi

So last August I was talked into entering a contract for a 4g Wifi midi due to not being able to get fibre where I live. This contract was for 2 years at a ridiculous cost of £28 pm (it is now only £14pm!) I was told that I would get a maximum of 10m...

Phil071 by Valued Contributor
  • 1594 Views
  • 15 replies
  • 1 Helpful

Change password on 4G mobile box

Hi Community, literally pulling my hair out trying to find where to change my password?? I have tried the http://192.168.1.1 but it won't let me open the page.I don't want to change my admin password or logging onto to here, it is so visitors that co...

VicCam by Investigator
  • 2259 Views
  • 8 replies
  • 1 Helpful

Error trying to publish webpage

When I try to publish my webpage I get this error.If I change to Three network it publishes.Why is this happening?Internal exception error 12003An internal error has 200 type is now 8 bit binary229 extended passive mode enteredIts driving me nuts

lennie44 by Explorer
  • 624 Views
  • 3 replies
  • 0 Helpful