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Replacement 5G Router

Hi,After an accidental knock to the antenna connectors, my 5G router is not working - on both internal and external settings. I spoke with EE customer services and technical support teams but nobody could find a way to replace my 5G router, even thou...

New Router won't download emails

So I have a new EE account - I live on a boat in London , have a Huawei router, which am about to attach to a mast. Really pleased with the improved coverage ( have just moved from 02). Accessing the internet via my mobile is also loads better - so G...

5g coverage on a NR5103e

I have recently aquired a NR5103e router (which is basically Three's version of the EE NR5103 with 'arguable' slightly better firmware).Anyway it was a doddle to setup with my EE sim but I am after some feedback, either from NR5013e users or NR5103 u...

archercj by • Established Contributor
  • 558 Views
  • 3 replies
  • 1 Helpful

Change password on ee data sim

HiI am using the 5g mobile router and on the home page it says there are sms messages waitingI click the link supplied and it asks for a password which I have forgotten, i must have changed it from the default.Is there anyway to change that password....

copey5446 by • Investigator
  • 553 Views
  • 2 replies
  • 0 Helpful

5G router will not work in 5g (SA) mode.

My 5g router has never worked in 5G mode. I was fine with using it in 4g up until now but on Final Fantasy XIV I have had to move to NA servers, so I need 5g to work as my ping is too high. If I select 5g (SA) on the router set up, the signal and int...

Skardsen by • Investigator
  • 3503 Views
  • 5 replies
  • 1 Helpful

Nat Type 3 with 5GEE router and PS5

Hi all,I am on mobile broadband with the 5GEE router. Unfortunately, mobile broadband is the only internet available in my area, I can't go hardwired or fibre.  When I boot my PS5 it is giving me NAT type 3 which is proving difficult to game online. ...

EE4 g smart router

Hello , I have ordered EE4 g smart router with unlimited data which will be effective tomorrow but as it is only wireless so my CCTV cameras will not work . I need a to connect the system to the internet via cable but this router does not have any po...

Fawz by • Explorer
  • 330 Views
  • 2 replies
  • 0 Helpful

How to add Wi-Fi account on ee app

I have a 4g Wi-Fi at home, I have created an account on the ee app but it is asking me for my account number to add wifi to my account. I have not received any emails or letters with this account number on. How do I find out what my account number is...

Ridler86 by • Visitor
  • 625 Views
  • 3 replies
  • 1 Helpful

Red light

I have a 4GEE Wi-Fi mini and I’ve topped up with credit. I have a connect but there is a red light on the signal section. How do I fix this?

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