Mobile Broadband

5g coverage on a NR5103e

I have recently aquired a NR5103e router (which is basically Three's version of the EE NR5103 with 'arguable' slightly better firmware).Anyway it was a doddle to setup with my EE sim but I am after some feedback, either from NR5013e users or NR5103 u...

Change password on ee data sim

HiI am using the 5g mobile router and on the home page it says there are sms messages waitingI click the link supplied and it asks for a password which I have forgotten, i must have changed it from the default.Is there anyway to change that password....

5G router will not work in 5g (SA) mode.

My 5g router has never worked in 5G mode. I was fine with using it in 4g up until now but on Final Fantasy XIV I have had to move to NA servers, so I need 5g to work as my ping is too high. If I select 5g (SA) on the router set up, the signal and int...

Nat Type 3 with 5GEE router and PS5

Hi all,I am on mobile broadband with the 5GEE router. Unfortunately, mobile broadband is the only internet available in my area, I can't go hardwired or fibre. When I boot my PS5 it is giving me NAT type 3 which is proving difficult to game online. ...

EE4 g smart router

Hello , I have ordered EE4 g smart router with unlimited data which will be effective tomorrow but as it is only wireless so my CCTV cameras will not work . I need a to connect the system to the internet via cable but this router does not have any po...

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How do I cancel my broadband

How to add Wi-Fi account on ee app

I have a 4g Wi-Fi at home, I have created an account on the ee app but it is asking me for my account number to add wifi to my account. I have not received any emails or letters with this account number on. How do I find out what my account number is...

Red light

I have a 4GEE Wi-Fi mini and I’ve topped up with credit. I have a connect but there is a red light on the signal section. How do I fix this?

How to fix a EE 5G Router with very slow Mbps...

Hello,Just acquired a EE 5G Router to have WIFI into the house (while we wait for Fiber broadband to be installed into the house). EE Coverage (Twickenham - TW1) in the area is strong (5G and 4G) as per the EE website. However the Mbps obtained on th...

Inconsistant and fluctuating speeds - 4G

Hi,I have a very peculiar issue, that has been going on for a few weeks now.My internet speed over my 4G network has been very inconsistent or "throttled", in a sense.When general browsing, using twitter, downloading a file, or a game from Steam, the...