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Mobile router won’t connect to smart thermostat

Forestzombie
Visitor

‎17-12-2023 07:37 PM

I can’t get my mobile router to connect to my smart thermostat- can’t find a reset button which is needed to allow the thermostat to connect to the router 

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Chris_B
EE Community Star
EE Community Star

‎17-12-2023 08:47 PM

@Forestzombie  You need to reset the thermostat to remove it from the router it was connected to.  You then connect this to the new router when you set it back up. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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