Appalling customer service

[darrendodd]

on BT’s advice I switched to EE. What a terrible mistake - no human option for help and instead just get offered automated stuff that sends you round in circles. Will be cancelling

[Christopher_G]

Hi @darrendodd 

Welcome to the community.

Which service did you switch over to? Is there something you're having a problem with? We'll do our best to help.

Chris

[Chris_B]

@darrendodd   When you call customer services don’t select the first option as that’s what you are doing.    Listen to all options given (select option 2) then the option that’s closest to your issue.