Forum Posts

Antenna on 4G Smart Hub

  HiIm on a 5G plan with EE. Had endless trouble with 5GEE router but appears faulty so gone for repair.EE have loaned me a 4G smart hub router. I have a panorama antenna (4G / 5G) - if I connect the SMA connectors to LTE port my speeds are faster bu...

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Restricted abroad can’t call ee

Hi,I am abroad in Florida and when I try to make a call it tells me calls are restricted. When I text world to 150 the reply is a problem message that tellls me to follow the link. When I log in to ee account to solve the problem I am told to call 15...

Upgrade

I would like an up grade as soon as poss Cheapestmonthly similar to my samsung

Car36 by Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

Downgrading the SIM only plan

Hi, I have been a customer since 2014 and currently on a rather expensive SIM plan. The contract has long ended and I have been eligible for "upgrade" for a long time now. I spend most of the year outside the UK, and instead of upgrading, I would lik...

MerlePa by Explorer
  • 465 Views
  • 3 replies
  • 2 Helpful

Resolved! 4GEE WiFi Mini top up

It is proving to be impossible to top up my 4GEE WiFi Mini! Have attempted multiple times from devices connected to the WiFi but most devices will not even take me to the top up page due to security concerns about the websites certificate. When I hav...

Can4 by Visitor
  • 1026 Views
  • 8 replies
  • 4 Helpful

Resolved! Some devices connect to WiFi but cannot access internet

Hi folks, have called EE about this, and asked a few friends for advice, so far no one seems to know what's going on.I have a Huawei 4G router, into which I have inserted an EE mobile SIM on a plan with unlimited data. Some devices - a phone, two lap...

Niceboy91 by Investigator
  • 5014 Views
  • 1 replies
  • 0 Helpful