Internet password
How do I change my Internet password?
Forum Posts
New 4G hub stopped working, borrowed one working fine in same location
Hello,Can anyone help? I have purchased a new 4G smart hub last week. For a couple of hours it worked fine in place. All green lights and a good signal. I tried to move it to a different room to test signal strength and it has since stopped working. ...
EE 5G SMART HUB - WIFI 6 Not working when enabled EE Technical team useless
spoke on phone to EE technical staff - unable to help here are screen shots of bands. no radio is detected of the 6ghz EE refusing to admit device is faulty. it has 6ghz enabled my NIC - Intel Ax201 Wifi-6 cant connect to my network but when connec...
Some questions about 4g/5g broadband
Hi.I've got some questions about my 4G setup and then a few about a potential 5G switch. I've split them up below. 4GI've had an external 4g antenna into a 4g broadband router for several years now. Was Vodafone but switched to EE earlier this year. ...
4G WiFi issue
If absolutely anybody can help, I’d be so thankful. I recently bought a 4G mini WiFi router from EE whilst seeing family for Christmas. I cannot go back to return it, and have absolutely no idea as to what to do. The internet initially worked fine. B...
Unable to unlock BT 4G Router
I have a pre 2021 BT 4G router and I am unable to unlock it. I have followed the unlock procedure and enter the IMEI, this either give me an error code which states "please try again, Sorry, something went wrong on our end. Please enter your IMEI aga...
Loyalty and multi line discounts
Hi, I’m looking to upgrade my mobile broadband only. Not the mobile phones on the same account. I have line and loyalty discounts …on the mobile broadband and phones. If I upgrade my mobile broadband only would the discount on the mobile broadband ...
Unable to connect a chromebook to the ee network
Hello, i recently installed a Huawei B535-232 routerin my motorhome and purchased and inserted EE 120 data only sim this works with my iphone and ipad and my partners samsung smart phone and tablet but i cannot get the chromebook to connect. The chro...
EE Mobile Dongle EE72E Firewall
Hi,We have just started to use the EE72E mobile dongle. On the whole they just work and do what we need, however 1 of the main applications we use gets blocked by the device firewall. We have disabled the internet blocking, but this has made no dif...
Disabling SIP ALG
Hi allHoping someone can help We currently have mobile broadband with the smart 5G hub and looking to move to BT cloud voice Voip. I need to disable SIP ALG on the router but there is no option to do this when logged in to the router.Can anyone help ...
