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Hdjshsgev
Explorer

‎03-03-2024 02:57 PM

Every time I try to add my number to my account it says it has failed, what do I do?

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎04-03-2024 08:00 AM

Hi @Hdjshsgev 

Thanks for coming to the community. 

Do you have an existing pay monthly or pay as you go account? 

Is the new number pay as you go or pay monthly? 

Leanne. 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎04-03-2024 11:32 AM

How's it fail?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful