top up
Today is the automatic debit time, I set up the monthly automatic debit because the card balance is not enough failed, now the card has money, please ask whether it will still be automatically debited.Should I need to do something or not？
Forum Posts
Mobile WiFi
Hi I have a HUAWEI mobile WiFi , and the upload and download speeds have gone to nearly zero , since yesterday not sure if E E are having problems , any help would be appreciated.
5G speed variation
Hi thereI live on a small road in the middle of Stroud, a medium sized town in Gloucestershire.I didn't have the option of a wired broadband connection when I moved in, so I opted for 5G with EE. They sent me a hh20c router (no aerial connections).D...
4g EE router no internet (globe icon red)
rural location no landline, we have a 4g EE router with unlimited data sim in it. Has worked perfectly until storm yesterday then powercut yesterday. Now it has green power light on and green wifi light but the internet icon is red and there is no ...
New 4G wifi will connect phones to internet but not laptop
Hi thereJust got my hands on the 4G wifi (little white box) for my home.It will connect mobile phones to the internet but when trying to connect a laptop, it will connect (and I can log into admin etc to have a tinker) but will not allow the laptops ...
Help bill/mobile
I phoned and had an extention put on my bill because of Christmas and this was meant to be paid by the 25th of this month but my partner has been in contact with me to say his phone internet texts calls are not working has anyone else had this happen...
EE smart router blocking printer. HELP
Hello,I am having an issue with connecting my HP computer to my Epson printer over Wifi, (SMART ROUTER 5GEE) this has recently happened it was working previously.I have uninstalled and reinstalled but it cannot be found at all on the device search. T...
Resolved! Spent 90 minutes on phone. Cut off twice
I’ve spent 90 minutes on the phone this afternoon on 2 calls to change my plan. Both calls were cut off before any conclusion. Neither agent bothered to ring me back to complete. What options have I got? There’s no email address to contact them. I’...
Problems with your EE 4G/5G Broadband? Try this.
Just wanted to start off and say thank you to the people who found these solutions (mainly Dan-Giddins and Dale_am) I merely resharing them after hours of looking for answers! Some of the issues I’ve had since getting 5GEE Broadband: Issues with Face...
Internet speeds
Hello everyone need some help,recently my WiFi router simply just stopped working had to do a full reset and call ee now that has been fixed I am getting 1/3 of the speeds I was getting before this happened the router has never moved the sim has neve...
