Forum Posts

4GEE speed steedily declining

I have the 4GEE Home 18m 200GB plan which started in April 2022. Initially I was getting speeds of over 50 at times, mostly over 40, and rarely below 30. In recent months I started to notice things slowing down. I now rarely get over 20 and often it ...

Bella33 by Contributor
  • 666 Views
  • 15 replies
  • 0 Helpful

Resolved! Register SIM card on dongle

I bought a SIM with data to put in my Hauwawe Wi-Fi dongle . When I register the sim with the phone number it’s text a pin to the mobile number but of course it’s not in a phone ? How can I sort this out please ?thank you 

Rosse by Investigator
  • 1284 Views
  • 3 replies
  • 3 Helpful

4GEE mobile router - no service

Hi all,I just got the 4GEE mobile Wi-Fi router as we have changed out Wi-Fi but activation day has been delayed and I need Wi-Fi or some sort of internet to work. bought a new unlimited SIM card on a one month rolling contract. I have plugged this in...

Diana_mm by Explorer
  • 876 Views
  • 3 replies
  • 0 Helpful

Connected without internet

My mobile wifi box is constantly losing Internet! I've been using it for a while, had this issue since I started using it but it was very rare it disconnected. Ive got plenty of data but the last couple of days every few minutes it's cutting out! It'...

Hw192 by Visitor
  • 371 Views
  • 1 replies
  • 0 Helpful

Resolved! problem

The device shown in the picture works normally during the day on the 4G system, and the connection is cut off at night. Restart the device, the connection is restored, and this problem is cut off only at night. What is the solution??  

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crown87 by Explorer
  • 369 Views
  • 3 replies
  • 0 Helpful

Antenna on 4G Smart Hub

  HiIm on a 5G plan with EE. Had endless trouble with 5GEE router but appears faulty so gone for repair.EE have loaned me a 4G smart hub router. I have a panorama antenna (4G / 5G) - if I connect the SMA connectors to LTE port my speeds are faster bu...

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