I phoned and had an extention put on my bill because of Christmas and this was meant to be paid by the 25th of this month but my partner has been in contact with me to say his phone internet texts calls are not working has anyone else had this happen...
Hello,I am having an issue with connecting my HP computer to my Epson printer over Wifi, (SMART ROUTER 5GEE) this has recently happened it was working previously.I have uninstalled and reinstalled but it cannot be found at all on the device search. T...
I’ve spent 90 minutes on the phone this afternoon on 2 calls to change my plan. Both calls were cut off before any conclusion. Neither agent bothered to ring me back to complete. What options have I got? There’s no email address to contact them. I’...
Just wanted to start off and say thank you to the people who found these solutions (mainly Dan-Giddins and Dale_am) I merely resharing them after hours of looking for answers! Some of the issues I’ve had since getting 5GEE Broadband: Issues with Face...
Hello everyone need some help,recently my WiFi router simply just stopped working had to do a full reset and call ee now that has been fixed I am getting 1/3 of the speeds I was getting before this happened the router has never moved the sim has neve...
I have recently ordered a 5G hub to use as I can get fixed line broad band. It works great on all of my devices but when connecting to my PS5 I always come up with ‘failed connection’ when trying to connect. I’ve tried connecting using WPS and the Et...
My pay has you go 4g mobile has been topped up but when I connect to it I have a message saying Connected without internet
Hi purchased the £10 20gb pay as you go promotion which specifies an additional 12gb data in addition to the standard 8gb however I only received the standard 8gb. I wasn't asked for a promotion code. Any advice appreciated
Hi,I had a 5GEE router on a 2-year contract. In November 2023 when my contract ended, I switched to a sim only "unlimited max" mobile broadband data plan. I had previously been getting a solid reliable 150mbps download, sometimes even as high as 220m...
Hi, have new EE72E dongle. EE sim that works for internet in phone but will not work in dongle. Have no spending cap and have data roaming on account. Have tried with 2 different EE sims that work in phone. Will work when in UK no problem. Called EE ...
