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Lost my 5g network

Russcal1
Visitor

My 5g network after tears has just disappeared meaning most of my smart devices won't work now

2 REPLIES 2
Katie_B
EE Community Support Team

Good morning @Russcal1

Welcome to the community. 

Are you unable to connect to 5G within one specific area?

Does your device connect to 4G?

Katie

bristolian
EE Community Star
EE Community Star

What EE device are you using?

Has it lost coverage completely, or is it falling back to 2G, 3G or 4G instead?